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2025

Impact Report 2025

192 children received 1:1 mentoring across 9 London boroughs; 4,000+ volunteer mentor hours delivered in 2025
Key Metric 1
95% of children increased in at least one self-value metric; 93% reported increased wellbeing
Key Metric 2
85% of children improved in social and emotional skills; 83% reported feeling confident at programme end
Key Metric 3
89% of children reported feeling people cared about them; 87% reported getting on well with people; 85% reported feeling ready for secondary school
2025

Impact Report 2024-25

4,434 therapy sessions delivered in 2024-25 — a 20% increase on prior year; 495 children, young people and parents supported
Key Metric 1
371 children and young people received therapeutic interventions across 141 schools; average wait time of 6.5 weeks from referral
Key Metric 2
100% of CYP had at least one ACE; 90% exposed to multiple ACEs; 55% from low-income families; 12% looked-after children
Key Metric 3
100% of children felt listened to, understood and never judged; 92% felt happier after sessions; 91% found it easier to talk about feelings; 90% felt hopeful for the future
2024

Our Impact in 2024

1,477 people supported through Cancer Coach in 2024 — up 364% from 317 in 2023; 4,839 Cancer Kits sent (up 69%)
Key Metric 1
50,000+ employees received workplace cancer support training across NHS, British Transport Police, BDO, Unilever and MOD
Key Metric 2
2,200 children supported with Kids' Kits and Cuddles; 50,000+ people accessed Cancer Compass digital signposting tool in year one
Key Metric 3
571 people directly supported by Cancer Coach services; 906 people helped via supportive personal emails and telephone calls; 1,759 people guided to appropriate support via Cancer Compass
2023

Impact Report 2023

213 children and young people supported; 327 residential project places provided entirely free of charge
Key Metric 1
230 volunteers gave 16,000+ hours — equivalent to £218,397 at the London Living Wage
Key Metric 2
94% of children reported improved self-esteem; 100% tried something they had not thought possible
Key Metric 3
91% of children developed new social skills including making friends and managing frustration; 94% showed improvement in social confidence as reported by project workers
2025

Our Impact 2024-2025

6,869 people supported in 2024-25, including 2,587 through direct services and 1,427 young people
Key Metric 1
92% felt less isolated and more connected; 87% better able to manage their mental health; 84% reported improved wellbeing
Key Metric 2
6,287 volunteer hours given; 136 new befriending partnerships formed; 264 Safe Haven visits chosen as alternative to A&E
Key Metric 3
1,213 counselling sessions delivered; 572 students engaged as peer mentors through Peer Support in Schools; 3,705 attendances at wellbeing groups
2025

Impact Report 2024-25

2,227 episodes of same-day Safe Haven crisis support provided to 768 unique individuals
Key Metric 1
522 young people (aged 7-17) completed the Supported Self-Help programme; 70% improved their wellbeing
Key Metric 2
609 people trained in mental health and suicide prevention with 99.5% satisfaction rate; fundraising grew 30%
Key Metric 3
88% of supported housing residents moved on positively to independence; 100% rated the service good or excellent; 86% of AMHT clients improved their wellbeing
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2024

Impact Report 2023-24

15,919 people accessed services in 2023-24 — 7,032 adults and 8,887 children and young people
Key Metric 1
8,042 Nightlight crisis helpline calls answered; 1,298 people accessed crisis services
Key Metric 2
3,616 people trained across 307 sessions; 421 refugees and asylum seekers supported through Flourish service
Key Metric 3
7,709 community support sessions provided; 2,876 peer support sessions; 4,008 talking therapies sessions; 126 new mums supported through perinatal service
2025

Impact Report 2024-25

32,120 people supported across 16 services in 2024-25 — highest ever; 172 staff across 7 offices
Key Metric 1
3,372 people referred to social prescribing; 91% patient satisfaction; 41% reduction in GP appointments following referral
Key Metric 2
1,721 employees received workplace mental health training across 74 workshops; 5,000+ young people supported
Key Metric 3
78% of social prescribing clients reported improved wellbeing across 20,204 appointments; 86% of Schools in Mind students achieved meaningful change towards their individual goal
2025

Shannon Trust Impact Report 2025

11,380 learners engaged with reading and/or numeracy programmes in 2025, across 57 contracted prisons plus additional non-contracted settings
Key Metric 1
4,841 Turning Pages reading manuals and 2,833 Count Me In numeracy manuals completed; 1,980 new mentors trained and 1,300+ accredited via AQA Level One in Teaching Reading across 78 prisons
Key Metric 2
Total income of £3,571,583 in 2025, up from £2,468,002 in 2023, with contract income of £2,233,988 and trust/foundation grants of £1,053,289
Key Metric 3
Over 1,300 prison mentors accredited via a bespoke AQA Level One in Teaching Reading across 78 prisons — recognising the skills developed by people in prison as they teach others to read, enhancing their employability on release and providing concrete evidence of learning progression for the first time in Shannon Trust's history