Impact Report 2024-25

Teesside Mind delivers 16 mental health services across Teesside, supporting 32,120 people in 2024-25 — a record high. Social prescribing served 3,372 people with 91% patient satisfaction and 78% improvement in wellbeing. 1,721 employees received workplace mental health training; 5,000+ young people were supported; and 7,963 children engaged through festive Mental Elf fun runs. Over £150,000 was raised by supporters.

Report snapshot
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📋About

Talking therapy; recovery support and coaching; social prescribing; workplace wellbeing; Schools in Mind; community wellbeing; appropriate adult service; carers support; dementia advisory; Recovery College; virtual reality mindfulness therapy; advocacy; Be Heard youth drop-ins; community mental health transformation Custom geography from upload: Teesside

📊Key Metrics

32,120 people supported across 16 services in 2024-25 — highest ever; 172 staff across 7 offices Key Metric 1
3,372 people referred to social prescribing; 91% patient satisfaction; 41% reduction in GP appointments following referral Key Metric 2
1,721 employees received workplace mental health training across 74 workshops; 5,000+ young people supported Key Metric 3

Key Outcomes

  • 78% of social prescribing clients reported improved wellbeing across 20,204 appointments; 86% of Schools in Mind students achieved meaningful change towards their individual goal
  • 7,963 children engaged at Mental Elf festive fun runs; 3,618 children reached through school wellbeing assemblies; 2,120 people received mental health and wellbeing training
  • 400+ people with complex needs supported through Community Mental Health Collective; 25% of community service users from racialised communities; 1,154 people aged 65+ supported; £150,000+ raised by supporters

📍Geography

North East

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence