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Impact Report 2024-25

Teesside Mind delivers 16 mental health services across Teesside, supporting 32,120 people in 2024-25 — a record high. Social prescribing served 3,372 people with 91% patient satisfaction and 78% improvement in wellbeing. 1,721 employees received workplace mental health training; 5,000+ young people were supported; and 7,963 children engaged through festive Mental Elf fun runs. Over £150,000 was raised by supporters.

Report snapshot
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About

Talking therapy; recovery support and coaching; social prescribing; workplace wellbeing; Schools in Mind; community wellbeing; appropriate adult service; carers support; dementia advisory; Recovery College; virtual reality mindfulness therapy; advocacy; Be Heard youth drop-ins; community mental health transformation Custom geography from upload: Teesside

Key Metrics

Key Metric 1 32,120 people supported across 16 services in 2024-25 — highest ever; 172 staff across 7 offices
Key Metric 2 3,372 people referred to social prescribing; 91% patient satisfaction; 41% reduction in GP appointments following referral
Key Metric 3 1,721 employees received workplace mental health training across 74 workshops; 5,000+ young people supported

Key Outcomes

  • 78% of social prescribing clients reported improved wellbeing across 20,204 appointments; 86% of Schools in Mind students achieved meaningful change towards their individual goal
  • 7,963 children engaged at Mental Elf festive fun runs; 3,618 children reached through school wellbeing assemblies; 2,120 people received mental health and wellbeing training
  • 400+ people with complex needs supported through Community Mental Health Collective; 25% of community service users from racialised communities; 1,154 people aged 65+ supported; £150,000+ raised by supporters

Geography

North East

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022