Impact Report 2024-25

Oxfordshire Mind and Mind in Berkshire deliver mental health services across Oxfordshire and Berkshire West. In 2024-25, Safe Haven provided 2,227 episodes of same-day crisis support to 768 individuals; 3,770 people received primary care sessions; 522 young people completed the Supported Self-Help programme; and 609 people were trained with a 99.5% satisfaction rate. Social media reached 1.7 million people.

Report snapshot
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📋About

Safe Haven crisis service; primary care embedded workers; children and young people's Supported Self-Help; supported housing (20+ projects); locality wellbeing hubs; peer support groups; AMHT embedded workers; mental health and suicide prevention training; A&E outreach; benefits advice; information service Custom geography from upload: Oxfordshire / Berkshire West

📊Key Metrics

2,227 episodes of same-day Safe Haven crisis support provided to 768 unique individuals Key Metric 1
522 young people (aged 7-17) completed the Supported Self-Help programme; 70% improved their wellbeing Key Metric 2
609 people trained in mental health and suicide prevention with 99.5% satisfaction rate; fundraising grew 30% Key Metric 3

Key Outcomes

  • 88% of supported housing residents moved on positively to independence; 100% rated the service good or excellent; 86% of AMHT clients improved their wellbeing
  • Oxford United 'Can We Talk?' campaign reached 1.3 million views including 600,000 on X; 200 people attended mental health workshop at Oxford United
  • 1,416 Options signposting sessions delivered with average wait under 4 days; 1,067 hours of peer support offered; social media followers grew 88% year-on-year

📍Geography

Other

2024

GamFam Impact Report

700+ people have reached out for support since 2019; 200+ accessing regular peer support
Key Metric 1
2,000+ online peer support meetings hosted since 2020
Key Metric 2
Net Promoter Score of 92% from 250+ survey responses (UK average is 32%)
Key Metric 3
97% of affected family members feel better able to cope with gambling harm as a result of GamFam support
2024

Impact Report 2024-25

25,367 people referred to NHS Talking Therapies; 88 wellbeing advisors embedded across all Hampshire GP surgeries
Key Metric 1
443 people supported through Safe Haven crisis service; 1,058 people helped to gain or retain employment
Key Metric 2
112 volunteers gave 6,287 hours; 80% of staff have lived experience of mental health issues; £150,000 saved in IT costs
Key Metric 3
1,289 people supported through Hampshire wellbeing centres; 1,379 in Portsmouth accessed peer support and employment services; 434 in Southampton supported through Primary Care Networks