Our Impact in 2024

Cancer Support UK provides emotional and practical support for people affected by cancer across the UK. In 2024, 1,477 people were supported through Cancer Coach (up from 317 in 2023); 4,839 Cancer Kits were sent (up 69%); 2,200 children received Kids' Kits; 50,000+ employees received workplace cancer training; and 50,000+ people accessed Cancer Compass in its first year. Strategic goals were achieved a year ahead of schedule.

Report snapshot
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📋About

Cancer Coach programme (peer support groups, Focus Forwards webinars, digital learning, personal emails and telephone support); Cancer Compass online emotional checker and signposting tool; Cancer Kits and Kids' Kits; workplace cancer awareness e-learning and training; Cancer Kits for children undergoing treatment

📊Key Metrics

1,477 people supported through Cancer Coach in 2024 — up 364% from 317 in 2023; 4,839 Cancer Kits sent (up 69%) Key Metric 1
50,000+ employees received workplace cancer support training across NHS, British Transport Police, BDO, Unilever and MOD Key Metric 2
2,200 children supported with Kids' Kits and Cuddles; 50,000+ people accessed Cancer Compass digital signposting tool in year one Key Metric 3

Key Outcomes

  • 571 people directly supported by Cancer Coach services; 906 people helped via supportive personal emails and telephone calls; 1,759 people guided to appropriate support via Cancer Compass
  • 15,000+ Barts Health NHS Trust staff completed e-learning; 2022-2025 strategic goals achieved a year ahead of schedule
  • Growing from supporting thousands to hundreds of thousands — charity increased impact per pound spent significantly; new 2025-2028 strategy targets 175,000 Cancer Coach users and 3.5m Cancer Compass users annually

📍Geography

UK-Wide

2025

Annual Report and Accounts 2024-25

£6.4m invested in neuroblastoma clinical trials over 10 years; 1,000+ families supported through dedicated Family Support services
Key Metric 1
£1,116,822 undesignated income raised in 2024-25 — 11% growth on prior year; total income £2,937,893
Key Metric 2
370 families connected at 2025 Neuroblastoma Parent Symposium; 31 Big Love Fund pastoral grants and 36 Care and Connect Bags provided to families
Key Metric 3
First-ever Chief Nurse (Dr Helen Pearson) appointed November 2024; IMPACCT officially convened, identifying 3 priority areas to accelerate children's cancer trial delivery
2025

Impact Report 2024-25

4,434 therapy sessions delivered in 2024-25 — a 20% increase on prior year; 495 children, young people and parents supported
Key Metric 1
371 children and young people received therapeutic interventions across 141 schools; average wait time of 6.5 weeks from referral
Key Metric 2
100% of CYP had at least one ACE; 90% exposed to multiple ACEs; 55% from low-income families; 12% looked-after children
Key Metric 3
100% of children felt listened to, understood and never judged; 92% felt happier after sessions; 91% found it easier to talk about feelings; 90% felt hopeful for the future