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2024 Free
Impact Snapshot
Key Metric 1
9 new grants awarded totalling £875,818 in 2023/24
Key Metric 2
33,969 people supported through grantee organisations, including 4,792 on a regular basis
Key Metric 3
47 almshouse residents across Greenwich (41 units) and Shotesham (6 units)
19 charities and community groups in Norfolk supported over 4,000 older people via Norfolk Community Foundation partnership
Impact Snapshot
Key Metric 1
258 almshouses across 19 sites providing homes for people over 50 in need
Key Metric 2
Overall resident satisfaction reached 89% in 2024, up from 77% in 2020
Key Metric 3
£204,298 awarded in grants to 18 West London community organisations in 2024/25
100% compliance across all safety checks: gas, fire, asbestos, water and lift
Impact Snapshot
Key Metric 1
287 supported housing units managed across five sites in London and Aldershot
Key Metric 2
35 veterans rehoused through the Veterans' Nomination Scheme (VNS) in 2024–25
Key Metric 3
128 new energy-efficient veteran homes secured at Kings Road Park, Fulham
81% of supported residents maintained their independence during the reporting year
Impact Snapshot
Key Metric 1
46 grants awarded totalling £390,224 to community organisations in 2024/25
Key Metric 2
More than 11,200 people in the local community benefited from grants
Key Metric 3
92 Almshouse flats providing housing for 60+ residents on low incomes
6 Almshouse flats refurbished and fire doors upgraded to new safety standards during the year
Impact Snapshot
Key Metric 1
Around 40 almshouse residents (Brothers) housed on a seven-acre historic estate in Clerkenwell, London, with CQC-registered care home rated 'Good'
Key Metric 2
Free public museum and chapel open to all, with school learning programme and guided tours at reduced rates for local residents
Key Metric 3
Weekly 'Warm Space' initiative established by residents, welcoming the local community with free refreshments and inclusive access to the Charterhouse's historic spaces
New strategy 'Creating a Community of Excellence for the Care of Older People' launched in 2022, integrating care, place and sustainability across all operations
Impact Snapshot
Key Metric 1
174 homes across three sites at 100% occupancy as of March 2024, housing residents aged over 55 in Barnet
Key Metric 2
851 repairs carried out in 2023/24, with 96.81% of residents very satisfied or satisfied with repair work
Key Metric 3
85% of residents satisfied with services overall; 92% highly satisfied with the safety of their home
Community Plot allotment established in partnership with local volunteers, businesses and asylum seekers, supplying Finchley Food Bank with homegrown produce
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Impact Snapshot
Key Metric 1
239 individuals accommodated in specialist supported housing across 113 units; 8,002 visits to community drop-in services; 512 individuals supported in Charnwood and Hinckley
Key Metric 2
76% success rate out of homelessness; £7 social value generated for every £1 spent; estimated total social value £11 million, Net Present Value £22.6...
Key Metric 3
595 individuals supported one-to-one through Recovery Team; 91% successfully reduced addiction; 89% improved mental health; 226 individuals supported through Steps to Success employability and...
93% of housing residents improved their finances; 89% improved health and wellbeing; 84% felt a sense of belonging; 92% reported improved community integration through drop-in
Impact Snapshot
Key Metric 1
1,473 people supported — a 30% increase on the previous year; 901 through drop-in services; 213 through floating support; 186 through supported housing and...
Key Metric 2
£3,671,638 total income — 12% increase on previous year; 3,721 volunteer hours given — equivalent to over £51,600 in donated time; 100+ volunteers aged...
Key Metric 3
8 Launchpad 135 clients found a job; 7 found voluntary placements; 25 supported with resettlement; 148 supported at Launchpad 135 work and life skills...
Reading is the second highest area in the South East for rough sleepers; Cost of living crisis drove 30% increase in people seeking support including many facing homelessness for the first time
Impact Snapshot
Key Metric 1
Up to 26 otherwise homeless young adults aged 18–34 housed across 5 residential properties; 12 staff employed during the year; £427,914 total income —...
Key Metric 2
£368,431 received in Housing Benefit for service users; surplus of £48,507 achieved; reserves of £218,701 (equivalent to 6.96 months' operating costs)
Key Metric 3
Trauma-Informed Care (TIC) adopted as basis for all service user engagement; holistic support model covering housing, advocacy, mentoring, life skills and mental health
Trauma-Informed Care training programme developed and implemented across the organisation — embedding recognition of past trauma in all support interactions
Impact Snapshot
Key Metric 1
69 young people supported; 381 nights of emergency accommodation provided by volunteer hosts; 103 referrals received
Key Metric 2
85% of young people moved on to stable long-term accommodation after using services; 4,302 volunteering hours contributed
Key Metric 3
£1,500 in government resource savings and £4,600 in social value generated for every young person supported to improve physical safety (national Nightstop research)
83% of referrals came through community partners — reflecting depth of trust built with statutory and voluntary sector