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2025 Free
Impact Snapshot
Key Metric 1
49 National Societies supported across 60+ countries
Key Metric 2
€33 million+ distributed via the 121 cash platform to 67,000+ households
Key Metric 3
31,000+ community feedback cases registered (94–99% resolution rate)
146 anticipatory alerts issued across Malawi, Uganda, Kenya, Ethiopia and Philippines; Typhoon Kalmaegi early action reached 22,266 people; payment time in Ethiopia cut from 45 to 20 days; Morocco feedback response time cut from 49 to 7 days
Impact Snapshot
Key Metric 1
£3.9 million raised in six weeks through Omaze Yorkshire House Draw partnership to fund health inequality programmes
Key Metric 2
Agency staffing costs reduced from £400,000 per week in 2023 to under £100,000 per week — a transformational improvement in financial sustainability
Key Metric 3
7% improvement in colleague engagement alongside financial stabilisation; financial resilience rebuilt ahead of National Insurance Contribution increases
Rebuilt financial resilience through handing back loss-making contracts, reducing agency spend and driving efficiency — positioning the charity for a growth strategy to 2030
Impact Snapshot
Key Metric 1
350+ people received personalised employment support through Works For Me; 58 secured employment; 31 Get Set Progress internships delivered with 85% transitioning to full-time...
Key Metric 2
333 students supported through education services; 25 active Sight Loss Councils across the UK including new expansion into Scotland
Key Metric 3
Total income £4.26m (net property income £3.93m, grants and donations £329k); total expenditure £5.33m including £745k grants to other organisations and £4.47m internal charitable...
Co-authored report with RNIB and APPG on Eye Health containing 21 recommendations for government, based on YouGov poll of 2,000 employers; residential employment and assistive technology course oversubscribed fourfold
Impact Snapshot
Key Metric 1
861 families helped to get a good night's sleep through the Sleep Advice Service; 2,750 self-referrals received through website and helpline
Key Metric 2
123 children supported by the Innovation Centre to discover life and have fun; 1,266 books and toys lent through the Postal Lending Library
Key Metric 3
43,053 downloads of information resources; £481,458 spent on life-changing research; 104 families helped by Legal Rights Service to access public services
85% of users who gave feedback rated Cerebra's information guides as excellent; top downloaded resource was the Disability Living Allowance Guide (13,721 downloads), helping families secure vital benefits
Impact Snapshot
Key Metric 1
32,000 disabled people with complex needs, including children, supported during the year — on track for 50,000 target by 2026
Key Metric 2
Income rose by £6.9m to £101.9m in 2024/25 (2024: £95.0m); expenditure increased by £6.7m to £104.2m
Key Metric 3
76p in every £1 spent directly supporting disabled people with complex needs through charitable activities
New CEO James appointed February 2025, bringing senior charity sector leadership experience; three-year strategic plan under development setting new vision, purpose and goals
Impact Snapshot
Key Metric 1
69,920 contacts responded to on the NSPCC Helpline from adults with concerns about a child's welfare
Key Metric 2
162,018 Childline counselling sessions delivered to children and young people under 19
Key Metric 3
46% of impact framework targets met or exceeded; a further 26% were close to target
25 commissioned specialist helplines operational, handling 1,786 additional child welfare contacts
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Impact Snapshot
Key Metric 1
300,000+ girls aged 4–18 active members across the UK
Key Metric 2
70,000 volunteers supporting local units
Key Metric 3
Girls in Girlguiding are 28% more confident than the UK average and 15% happier
Girls aged 10–15 report up to 23% higher confidence than the UK average for girls
Impact Snapshot
Key Metric 1
Approximately 180,000 members across 5,600 WIs
Key Metric 2
69 county and island federations
Key Metric 3
Over 5,000 members gathered at Royal Albert Hall AGM in June 2024; CPR campaign resolution passed with 95%+ support
2024 resolution on CPR training adopted with over 95% of WI support — NFWI now working across network to deliver CPR and defibrillator training to members