Browse impact reports

CH

Christians Against Poverty New Zealand (CAP NZ)

CAP New Zealand 2024 Impact Report (2023 Activity)

2024 Free

Impact Snapshot

Key Metric 1

133 clients debt free; 1,048 CAP Money course participants; 32 additional clients left able to manage remaining debt independently

Key Metric 2

Network of church-based debt coaches; national support office staff; 109 churches delivering CAP Money

Key Metric 3

NZD 431,000 saved in debt repayments; NZD 47,000 refunded to clients via Client Rights Advocacy

Financial literacy: 1,048 people completed free CAP Money courses across 179 sessions in 109 churches, with 3 in 4 reporting an improved relationship with money

Poverty & Inclusion Faith-Based

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CI

Citizens Advice Rotherham & District (CARD)

Citizens Advice Rotherham & District Impact Report 2023/24

2024 Free

Impact Snapshot

Key Metric 1

9,165 clients helped; 23,341 cases worked; 45% of clients had a long-term health condition; 57% female, 43% male

Key Metric 2

13 trained volunteers; 201.5 total volunteer days; new volunteer Martha joined in IT and social media support role

Key Metric 3

£5,257,635 in income gained for clients; £453,544 in debts written off; funders include Rotherham Metropolitan Borough Council (3-year grant), Voluntary Action Rotherham, Citizens Advice...

Outreach and inclusion: Expanded reach across Rotherham through outreaches at Clifton Learning Partnership (Roma community), Shiloh (homeless clients), Kiveton Park and Crossroads; fifth year partnership with Sheffield Hallam University providing student placements

Poverty & Inclusion South Yorkshire

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CI

Citizens Advice Hammersmith & Fulham (CAHF)

Citizens Advice Hammersmith & Fulham Impact Report 2024/25

2025 Free

Impact Snapshot

Key Metric 1

17,031 clients helped; 68,851 issues addressed; 3,000 food bank vouchers issued; 1,600 clients supported via outreach; 4,000 people engaged at library events; 700 residents...

Key Metric 2

70 volunteers across 7 roles; volunteer value: £632,039; 2,860 volunteer hours at libraries

Key Metric 3

£8,707,218 income gained for clients; total social value generated: £31,346,447; fiscal value: £4,653,685; public value of improved wellbeing: £23,284,069; for every £1 invested: £2.59...

Social return on investment: Every £1 invested generates £17.43 in public value and £14.19 value to people helped; stakeholder savings include £1,770,732 for DWP, £1,523,722 for housing providers, £731,497 for NHS, and £564,457 for LBHF through preventing homelessness and mental health demand

Poverty & Inclusion London

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CI

Citizens Advice Bristol

Citizens Advice Bristol Impact Report 2023/24

2023 Free

Impact Snapshot

Key Metric 1

3,963 people and families supported; 25,158 issues addressed; 1,234 people helped with debt; 3,638 people helped with benefits; 792 individuals and families at risk...

Key Metric 2

59 volunteers, each committing at least half a day per week; advice delivered by trained and qualified advisers including volunteers

Key Metric 3

Total expenditure: £825,962 (9% higher than prior year); for every £1 invested: public services save £2.05, wider economy benefits by £14.69, service users are...

Debt and benefits: 1,234 people in debt had finances stabilised; 3,638 people in financial need identified and claimed entitled benefits; debts written off, reduced or rescheduled; PIP appeals won; Universal Credit applications supported

Poverty & Inclusion Homelessness

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CI

Citizens Advice Sheffield

Citizens Advice Sheffield Impact Report 2024/25

2024 Free

Impact Snapshot

Key Metric 1

20,021 advice clients; 98,273 advice issues; 2,288 advocacy referrals; 1,392 people helped in hospitals; 109 Deaf Advice clients across 659 issues; 247 digital course...

Key Metric 2

Staff and volunteers across advice, advocacy, hospital, Deaf Advice, digital, energy and community training teams; volunteer adviser network including hospital outreach and foodbank venues;...

Key Metric 3

Total income: over £6 million (85% spent on staff); £19,051,506 income secured for clients; £2,277,428 debt written off; energy team: £2,430.25 income gained, £382,510...

Advocacy: 2,288 referrals across statutory, generic, parenting and self/peer advocacy; services cover Independent Mental Health Advocacy, Care Act, DOLS, NHS Complaints, Learning Disability, Deaf and new Parenting Advocacy; 3 Self and Peer Advocacy Networks launched

Poverty & Inclusion Mental Health

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BR

BrazilFoundation

Annual Report 2022

2023 Free

Impact Snapshot

Key Metric 1

Annual report covers BrazilFoundation’s 2022 grantmaking and philanthropic activity across Brazil

Key Metric 2

Programmes and partnerships support grassroots civil society organisations working with underserved communities

Key Metric 3

Impact themes include education, poverty reduction, racial equity, gender equity, youth development and community empowerment

Strengthened grassroots organisations through funding, visibility and partnership support

Community & Social Justice Poverty

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TR

Trussell

Moving Forward Together — Impact Report 2024–25

2025 Free

Impact Snapshot

Key Metric 1

2.9 million emergency food parcels distributed — one every 11 seconds; 51% rise over five years; 1 million+ parcels for children (up 41% since...

Key Metric 2

£94.9 million in financial gains achieved for people facing hardship through food bank advice services — a 43% increase on 2023/24; £49.5 million+ in...

Key Metric 3

40,000 volunteers gave 7 million+ hours (up 11% on prior year); 55,000+ active campaigners (up 41%); 87% of public now agree social security should...

£16m+ in grants awarded to food banks in 2024/25; £90.5m over five years; 84,902 people supported with money advice; average financial gain per person £1,118; around a quarter of advice recipients estimated to no longer need a food bank

Poverty & Inclusion Food Poverty

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BI

Big Change

Impact Story 2020–2024

2024 Free

Impact Snapshot

Key Metric 1

63 projects backed with £5 million in funding, unlocking £60 million+ in follow-on investment — £12 for every £1 given; 8 million+ children and...

Key Metric 2

17 million+ people reached globally through expert articles co-created with insight network across 26 countries; 25,000+ people took part in 2,000+ Big Education Conversations...

Key Metric 3

£1 million Big Education Challenge prize fund launched in 2022, backing 15 finalists and 6 award winners; 40 cross-sector experts publishing via global insight...

Early-stage backing of Frontline (2013) — now England's largest social work charity, training 2,400 social workers reaching 150,000+ families; Voice 21 (2014) — now working with 203,000 students in 852 schools; oracy embedded in cross-party education priorities

Education & Young People Young People

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CI

Citizens Advice Cheshire West

Impact Report 2023/24

2024 Free

Impact Snapshot

Key Metric 1

15,377 people helped with 37,087 issues; average of 4.9 interrelated problems per person; £16.17 million in financial value to individuals; £29.33 million in wider...

Key Metric 2

£3.25 million saved by government and public services — £2.07 for every £1 invested; £289,138 saved by local government through reducing homelessness; £436,664 worth...

Key Metric 3

397 people lifted out of food poverty via Financial Inclusion project; £300,000 distributed via Heating Bank; 97 Macmillan grants approved

7 in 10 people said their problem was solved following advice; 3 in 4 said they could not have resolved their problem without Citizens Advice; 60% felt less stressed, depressed or anxious after receiving help

Community & Social Justice Benefits

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AN

Anti-Slavery International

Your Impact in 2025

2025 Free

Impact Snapshot

Key Metric 1

Nearly 2,000 children from slave-descent communities in Niger supported into schooling (majority girls)

Key Metric 2

New penal code in Niger updated to include heavy sentences for slavery practices following ASI advocacy

Key Metric 3

Income £3.69m in 2024/25; EU Corporate Sustainability Due Diligence Directive influenced by ASI supply chain working group

Niger penal code amended to criminalise slavery practices; ASI advocacy directly cited in EU forced labour regulation and US Trafficking in Persons report

Community & Social Justice Policy

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