Annual Report 2025: Health is a right, not a privilege

Change Grow Live (CGL) is one of the UK's largest health and social care charities, delivering drug and alcohol, criminal justice, housing and wellbeing services. The 2025 annual report ('Health is a right, not a privilege') was published in Adobe InDesign format. From the 2024 report: in March 2024, almost half of those leaving prison started treatment following release, up from less than a third in 2023. CGL is working to eliminate hepatitis C in line with NHS England's target. Services address substance misuse, homelessness, domestic violence, social deprivation and criminal justice, funded entirely through statutory contracts.

Report snapshot
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📋About

Community drug and alcohol treatment; criminal justice services (prison-to-community pathways, community sentences, probation partnerships); hepatitis C testing and treatment; harm reduction (needle exchange, naloxone); housing and wellbeing support; domestic violence services; peer mentoring and volunteering; DWP Peer Mentoring Service; drop-in clinics (including red-light district outreach); young people's services Custom geography from upload: England and Wales

📊Key Metrics

Services cover drug and alcohol treatment, criminal justice, housing, domestic violence and wellbeing; funded entirely through statutory contracts with local authorities and NHS Key Metric 1
In March 2024, almost half of people leaving prison started drug treatment following release — up from less than a third in 2023; hepatitis C testing and treatment programme aligned with NHS England elimination target Key Metric 2
National strategy: 'Help more people, sooner'; new strategy launched 2024-25; services reach people with complex needs including entrenched drug habits, offending behaviour, homelessness and domestic violence Key Metric 3

Key Outcomes

  • Almost half of people leaving prison started treatment following release in March 2024 (up from less than a third in 2023); committed to NHS England hepatitis C elimination goal; working with Police, Probation Service, Prison Service and Courts
  • 2024 annual report themed 'We believe in people' ('Hope, Help, Happiness'); 2025 report ('Health is a right, not a privilege') marks new strategic direction; new Board trustees Victoria Steele and Angelene Woodland appointed December 2024
  • Founded 1977 as Sussex Association for Rehabilitation of Offenders; formerly Crime Reduction Initiatives (CRI); rebranded Change Grow Live 2016; all income statutory (local authority and NHS commissioning); charity reg. 1079327 (England & Wales), SC039861 (Scotland)

📍Geography

UK-Wide

2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one
2026

Pain Concern's Impact 2025-2026

200 people helped per month via helpline (phone and email); 1,100 podcast listeners per month; 1,600 active HealthUnlocked community members with 280 new posts monthly
Key Metric 1
42 pain education sessions delivered across 5 Scottish health boards; 17,000 website visits monthly; 900 support resources downloaded monthly
Key Metric 2
10,500 social media followers; 2,000 monthly newsletter recipients; Airing Pain podcast at 150 episodes — awarded Honorary BPS Membership to producer; Navigator Tool recognised by NICE
Key Metric 3
Pain education participant quote: 'I feel so much less isolated — I've come away with realistic action points that might make my life a little easier'; Navigator Tool used in pain clinics nationally; CPD credits awarded by Faculty of Pain Medicine for podcast