Annual Report and Accounts 2024

Mayhew is a London animal welfare charity providing rescue, rehoming, veterinary and community services for dogs, cats and their owners since 1886. In 2024, 505 animals were rehomed; 4,911 vet treatments were delivered to owners who couldn't afford them; 6,510 TheraPaws engagements reached 2,000+ new people; 999 community care packages were distributed; 158 animals went through foster care; and 11,648 animals were neutered overseas. The five-year Kabul dog population and rabies programme concluded, having neutered 52,500+ dogs and vaccinated 132,600+. Total income was £3.39m; deficit £79,888.

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📋About

Rescue, rehoming and shelter; London community vet clinic (free microchipping, vaccinations, neutering, parasite control); TheraPaws animal-assisted therapy (hospitals, care homes, SEND schools); Community Animal Support (care packages, Pet Support Hubs in food banks); Collect and Care (home visits for owners who can't travel); Pet Refuge (temporary pet accommodation for people in crisis); foster care programme; international projects (Kabul and Tbilisi) Custom geography from upload: London (Kensal Green) / International (Afghanistan, Georgia)

📊Key Metrics

505 animals rehomed (70 dogs, 435 cats); 4,911 vet treatments to owners who couldn't afford them; 158 animals through foster care Key Metric 1
6,510 TheraPaws engagements (volunteer dog-owner pairs) reaching 2,000+ new people across London health and education venues; 999 community care packages distributed Key Metric 2
11,648 animals neutered overseas (Kabul + Georgia); 16,716 dogs vaccinated against rabies; 52,500+ dogs neutered and 132,600+ vaccinated in Kabul since 2017; total income £3,391,017; deficit £79,888 Key Metric 3

Key Outcomes

  • 20% increase in requests to sign over dogs compared to 2023; 64 unplanned intakes of abandoned cats and kittens in summer alone; ITV News coverage of 'cat crisis'; cat microchipping law campaigned for by Mayhew came into force June 2024
  • Kabul 5-year project concluded: 70% of dogs in central Kabul districts now neutered; herd immunity threshold of 70% rabies vaccination surpassed; programme handed to local authorities and universities for long-term sustainability
  • No government funding received; 43% of income from donations; 50% from legacies (£1.68m); free reserves at 5.37 months at year end; 4 former Mayhew rescue dogs qualified as TheraPaws volunteers; Georgia clinic trained 36 vet professionals and neutered 2,000+ dogs

📍Geography

London

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence