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Age UK Hertfordshire

Annual Review & Impact Report 2024-2025

Age UK Hertfordshire's 2024-25 impact report covering its information, advice, befriending and in-home support services across the county.

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About

Information and advice, help in the home, befriending and telephone club, Memory Support Hertfordshire, handyperson and gardening, hospital and community navigation, InTouch listening service

Key Metrics

Key Metric 1 £13,148,786 total social value generated by the organisation
Key Metric 2 25,808 people supported through 254,556 contacts
Key Metric 3 71,376 volunteer hours delivered, valued at £816,541

Key Outcomes

  • Reduced loneliness and social isolation among older people through lunch clubs, befriending and telephone support
  • £5.88 million in unclaimed benefits identified for older people in Hertfordshire
  • Enabled older people to live independently for longer through help-in-the-home, handyperson and hospital navigation services

Geography

East of England

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