Filtered by: × Poverty & Inclusion

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2025 Free
Impact Snapshot
Key Metric 1
636 customers supported towards and into employment; 299 attained paid work; 1,046 received support from specialist partners
Key Metric 2
672 homes managed across the East of England — 74% supported living, 39% wheelchair accessible, 68% adapted for accessibility
Key Metric 3
266 Day Opportunities customers; 58,466 Day Opportunities sessions delivered per year; 156,388 care hours delivered per year
86% of staff said Papworth Trust is a great place to work (up from 74% the previous year); staff turnover reduced to 18% target met; 76 organisations helped to become Disability Confident
Impact Snapshot
Key Metric 1
200,837 enquiries answered via the Age UK Advice Line; 254,836 benefit checks completed online and through the Advice Line
Key Metric 2
£30.1 million in benefit entitlements identified for older people by the specialist benefits team (average £4,714 per person)
Key Metric 3
4,486 older people matched with volunteer befrienders through the Telephone Friendship Service by end of March 2024
13.5 million views of information and advice webpages; 85% of Advice Line callers satisfied with the service
Impact Snapshot
Key Metric 1
12,000+ people supported each year; 3,168 new patient referrals and 3,984 re-referrals in 2024/25
Key Metric 2
4,226 welfare clients helped to access £8,728,640 in benefits entitlements; total income £13.7 million
Key Metric 3
Annual cost of hospice care £13.5 million — £37,133 per day; 70p in every £1 raised goes directly to care
£8,728,640 in benefits and entitlements accessed for 4,226 welfare clients in 2024/25 — direct financial relief for families in Lincolnshire facing terminal illness alongside financial hardship
Impact Snapshot
Key Metric 1
Average 50 people per day through The Gateway drop-in since 2016; estimated 169,000 visits between 2013 and 2019 alone
Key Metric 2
Lewisham is the 6th highest LA for homelessness in England; 999 Club described as a 'major anchor' institution by partner organisations
Key Metric 3
Independent evaluation by Centre for Urban and Community Research, Goldsmiths, University of London — commissioned to mark 30th anniversary
Multiple clients stated they would not be alive without 999 Club; partner organisations confirmed closure would result in loss of lives — 'Every borough should commission a service like 999 Club'
Impact Snapshot
Key Metric 1
90% success rate (Cambridge Econometrics audit)
Key Metric 2
Nights of accommodation provided: 125,334 since 2018
Key Metric 3
Economic saving to taxpayer: up to £2.6 million
Maintained 90% success rate confirmed by independent Cambridge Econometrics audit
Impact Snapshot
Key Metric 1
Major grants: £100,000–£200,000 for mental health projects
Key Metric 2
Veterans' Lottery: largest single-cause lottery in UK
Key Metric 3
Social media: record-breaking broadcasts in sector
Launched major grants programme providing £100k–£200k to mental health & wellbeing projects
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Impact Snapshot
Key Metric 1
Over 5,000 young women worked with directly in 2024–25; network of 10,000+ supporters
Key Metric 2
51% of young women who used coaching and job application support reported an increase in income
Key Metric 3
On average, a young woman earns £4,000 a year less than a young man of the same age
83% of young women said coaching helped them feel less anxious or stressed; 82% reported improved confidence or self-belief
Impact Snapshot
Key Metric 1
5,472 callers supported through national helpline in 2023/24
Key Metric 2
706 Black, minoritised and migrant women received direct casework support with gender-based violence; 100 women received counselling
Key Metric 3
182 women and children engaged through support group activities including arts, horticulture, dance and ESOL classes
Support for Migrant Victims (SMV) pilot fund extended until March 2025 following SBS campaigning; SBS-commissioned independent evaluation highlighted the pilot's fundamental importance
Impact Snapshot
Key Metric 1
Homeless families supported into private rented sector properties
Key Metric 2
Refugee resettlement and family reunion support delivered in Greater Manchester
Key Metric 3
Long-term void properties brought back into use for affordable housing
Families moved from temporary accommodation into quality affordable private rented homes