Filtered by: × Poverty & Inclusion

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2023 Free
Impact Snapshot
Key Metric 1
3,963 people and families supported; 25,158 issues addressed; 1,234 people helped with debt; 3,638 people helped with benefits; 792 individuals and families at risk...
Key Metric 2
59 volunteers, each committing at least half a day per week; advice delivered by trained and qualified advisers including volunteers
Key Metric 3
Total expenditure: £825,962 (9% higher than prior year); for every £1 invested: public services save £2.05, wider economy benefits by £14.69, service users are...
Debt and benefits: 1,234 people in debt had finances stabilised; 3,638 people in financial need identified and claimed entitled benefits; debts written off, reduced or rescheduled; PIP appeals won; Universal Credit applications supported
Impact Snapshot
Key Metric 1
7,352 households supported; 260,625 food items distributed; 791 individuals received advice and signposting; 1,021 young people in Young Ambassador Programme (680 Bronze, 280 Silver,...
Key Metric 2
150 active volunteers; 22 regular service sessions per week; 550 referrers across Luton; 600 participants in Colour Run; 5,470 children engaged via 7 school...
Key Metric 3
Financial figures not disclosed in report; 14,929 food parcels distributed in 2024/25 (12-year high); 19,242 donated items via Reverse Advent Calendar; 25,000 items via...
Community initiatives and cultural inclusion: 2,000 holiday food packs via Active Luton Energise Camps; 200 Ramadan food packs and 14 Iftar meals hosted with schools; 1,000 Eid ride tokens and gifts via Every Child Smiles; 1,000 Christmas meals and 2,000 gifts via Luton Smiles campaign
Impact Snapshot
Key Metric 1
20,021 advice clients; 98,273 advice issues; 2,288 advocacy referrals; 1,392 people helped in hospitals; 109 Deaf Advice clients across 659 issues; 247 digital course...
Key Metric 2
Staff and volunteers across advice, advocacy, hospital, Deaf Advice, digital, energy and community training teams; volunteer adviser network including hospital outreach and foodbank venues;...
Key Metric 3
Total income: over £6 million (85% spent on staff); £19,051,506 income secured for clients; £2,277,428 debt written off; energy team: £2,430.25 income gained, £382,510...
Advocacy: 2,288 referrals across statutory, generic, parenting and self/peer advocacy; services cover Independent Mental Health Advocacy, Care Act, DOLS, NHS Complaints, Learning Disability, Deaf and new Parenting Advocacy; 3 Self and Peer Advocacy Networks launched
Impact Snapshot
Key Metric 1
1,039 tonnes of food redistributed (883 surplus); equivalent to 2.47 million meals provided to vulnerable people
Key Metric 2
2,186.5 tonnes of CO2 emissions saved; 201 charities and community organisations supported across South and West Wales; 67 organisations supported in North Wales via...
Key Metric 3
133 volunteers gave 13,973 hours; 31 corporate volunteer days hosted; Investing in Volunteers accreditation achieved for first time
86% of member organisations report increased demand for services; 82% seeing people accessing support for the first time; 72% say FareShare Cymru food enabled them to support more people
Impact Snapshot
Key Metric 1
2.9 million emergency food parcels distributed — one every 11 seconds; 51% rise over five years; 1 million+ parcels for children (up 41% since...
Key Metric 2
£94.9 million in financial gains achieved for people facing hardship through food bank advice services — a 43% increase on 2023/24; £49.5 million+ in...
Key Metric 3
40,000 volunteers gave 7 million+ hours (up 11% on prior year); 55,000+ active campaigners (up 41%); 87% of public now agree social security should...
£16m+ in grants awarded to food banks in 2024/25; £90.5m over five years; 84,902 people supported with money advice; average financial gain per person £1,118; around a quarter of advice recipients estimated to no longer need a food bank
Impact Snapshot
Key Metric 1
162,991 community meals served across 102 projects; 30% increase in guests year on year; 20 new projects opened in 15th anniversary year
Key Metric 2
320 tonnes of surplus food saved from waste (equivalent to 762,351 portions); 200,719 kg of CO2 emissions prevented; 162,810 volunteer hours donated by 8,770...
Key Metric 3
83% of guests feel happier after attending; 78% feel less lonely; 76% eat more fruit and vegetables; 71% have tried new produce they wouldn't...
70% of guests report positively changing their eating habits since attending; 91% have met people from different backgrounds; 49% eat less sugary food
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Impact Snapshot
Key Metric 1
33,000+ people accessed affordable food across 25 food hubs; 13,200 households registered; 800% growth in food hub network since 2021; 8,000% increase in households...
Key Metric 2
Members save 51%+ off the average shopping basket; 10,000th kilogram of food delivered to hubs by Norse Group (March 2024); 85 essential product lines...
Key Metric 3
300+ volunteers providing 1,000+ volunteer hours per week across the network — estimated labour value in excess of £500,000 per year
Hubs inspired Essex County Council to create their own social supermarket network based on the Nourishing Norfolk model; featured on BBC Radio 4 Food Programme (on recommendation from Delia Smith); programme presented at national event at the House of Lords hosted by Feeding Britain
Impact Snapshot
Key Metric 1
15,377 people helped with 37,087 issues; average of 4.9 interrelated problems per person; £16.17 million in financial value to individuals; £29.33 million in wider...
Key Metric 2
£3.25 million saved by government and public services — £2.07 for every £1 invested; £289,138 saved by local government through reducing homelessness; £436,664 worth...
Key Metric 3
397 people lifted out of food poverty via Financial Inclusion project; £300,000 distributed via Heating Bank; 97 Macmillan grants approved
7 in 10 people said their problem was solved following advice; 3 in 4 said they could not have resolved their problem without Citizens Advice; 60% felt less stressed, depressed or anxious after receiving help
Impact Snapshot
Key Metric 1
137,052 meals provided across 9 outlets; 15,299 people supported including 5,573 children; 6,862 vouchers fulfilled; 141,951 kg of food distributed
Key Metric 2
Citizens Advice partnership delivered £419,453 in income gained or costs saved and £94,852 in debt managed for 636 people across 3,475 issues — averaging...
Key Metric 3
320+ volunteers gave 20,000+ hours; 13,187 kg of surplus stock shared with partner charities; 237% increase in meals provided over five years
Launch of first strategic plan in 2024 shifting from crisis response to prevention; Bridge Food Project supporting 20 member households (71 individuals) with £530 of food distributed weekly on average
Impact Snapshot
Key Metric 1
Nearly 2,000 children from slave-descent communities in Niger supported into schooling (majority girls)
Key Metric 2
New penal code in Niger updated to include heavy sentences for slavery practices following ASI advocacy
Key Metric 3
Income £3.69m in 2024/25; EU Corporate Sustainability Due Diligence Directive influenced by ASI supply chain working group
Niger penal code amended to criminalise slavery practices; ASI advocacy directly cited in EU forced labour regulation and US Trafficking in Persons report