2025 Free

Impact Report 2024–25

North Bristol & South Glos Foodbank is a Trussell-network charity operating nine food bank outlets across North Bristol and South Gloucestershire. Their 2024/25 impact report covers 137,052 meals provided to 15,299 people, a Citizens Advice partnership unlocking £419,000 in financial gains, and the first year of a strategic plan moving from emergency food provision toward prevention, community hubs and financial empowerment.

Report snapshot
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About

Emergency food parcels (9 outlets); The Bridge Food Project (membership-based food club); Citizens Advice on-site at 6 outlets; allotment growing project; Community Connect Spaces; seasonal treat bags; recipe cards; Harvest school assemblies (44 schools); advocacy via Guarantee Our Essentials campaign Custom geography from upload: Bristol / South Gloucestershire

Key Metrics

Key Metric 1 137,052 meals provided across 9 outlets; 15,299 people supported including 5,573 children; 6,862 vouchers fulfilled; 141,951 kg of food distributed
Key Metric 2 Citizens Advice partnership delivered £419,453 in income gained or costs saved and £94,852 in debt managed for 636 people across 3,475 issues — averaging 5+ issues resolved per client
Key Metric 3 320+ volunteers gave 20,000+ hours; 13,187 kg of surplus stock shared with partner charities; 237% increase in meals provided over five years

Key Outcomes

  • Launch of first strategic plan in 2024 shifting from crisis response to prevention; Bridge Food Project supporting 20 member households (71 individuals) with £530 of food distributed weekly on average
  • Domestic abuse referrals surged 46%; rising cost of essentials remains top reason for referral at 23%; income delay cases dropped 26% suggesting improved benefit processing efficiency
  • 400+ Christmas treat bags with supermarket vouchers distributed; 30 primary school harvest assemblies delivered; Community Connect Spaces model launched at Mangotsfield and Patchway in partnership with Bristol Noise; plans for second Bridge project in Stoke Gifford

Geography

Other

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved