About
Education sessions on the realities of homelessness; mediation and wellbeing support for under 16s and their families; Outreach housing support for 18-24s (204 referrals), prioritising care-experienced young people; Future Roots, a 5-bedroom stepping-stone house in Welwyn Garden City (second house in Hatfield due Autumn 2026); a counselling service; an 18-24 Advice Line and Remy, an AI-supported live chat
Key Metrics
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less conflict
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
Key Outcomes
- 87% of evictions from permanent social housing were successfully avoided through Outreach support
- 100% of Future Roots housemates secured permanent accommodation or full-time employment on move-on
- Launched the Home 2030 strategy, co-produced with an 11-member Youth Advisory Board and a survey of 242 young people, aiming to directly prevent homelessness for 2,500 young people and reduce the risk for a further 60,000 by 2030
Geography
East of England
