Housing & Homelessness Poverty & Inclusion
2026 Free
Glass Door Homeless Charity

Annual Impact Report 2025-26

Glass Door provides open-access night shelters and year-round casework for people facing homelessness in West and South West London. Its June 2025-May 2026 report records 2,382 guests supported, including 2,258 receiving casework. Caseworkers helped 467 guests move into housing and supported access to health services, benefits and financial assistance.

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About

Glass Door provides winter night shelters and year-round casework for people who are homeless or at risk of losing their home in West and South West London. Caseworkers help guests find housing, access benefits and financial support, connect with health services and deal with immigration issues. Women's and men's drop-ins offer accessible settings for advice, with specialist support for people facing multiple disadvantages. Food, essentials and shelter help meet immediate needs while longer-term options are pursued. Custom geography from upload: West & South West London

Key Metrics

Key Metric 1 2,382 guests supported between 1 June 2025 and 31 May 2026
Key Metric 2 2,258 guests supported through year-round casework
Key Metric 3 467 guests supported into housing

Key Outcomes

  • 467 guests moved into housing with caseworker support.
  • 74 guests connected with health services.
  • 116 helped with benefits and 204 received financial support.

Geography

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