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2024

Impact Report 2024

64,876 members of the RAF Family supported in 2024 across the UK and 30 other countries, with £15.1m spent on support
Key Metric 1
Around 400 households helped to uncover nearly £2m in previously unclaimed benefits through expert benefits advice
Key Metric 2
£16.2m raised in fundraising income in 2024 — a 15% increase on the previous year — with regular givers growing by 17%
Key Metric 3
91% of beneficiaries said the Fund improved their overall quality of life; 98% satisfied or very satisfied with caseworker support
2025

Impact Report 2024/2025

20,790 helpline calls and emails answered by trained advisors in 2024/25; 57% of callers said contact improved their ability to manage their condition
Key Metric 1
302 self-management sessions and 1,072 information and bitesize support sessions delivered across the UK
Key Metric 2
1,367 healthcare professionals and students trained, with self-learning resources accessed 189,275 times; 50% average improvement in arthritis knowledge among Core Skills attendees
Key Metric 3
Young People and Families service welcomed 1,581 attendees across 93 activities and delivered 3,724 one-to-one support sessions; 77% of young people felt better able to manage symptoms after attending events
2024

Annual Impact Review 2024

247 care home places across two London homes, with specialised households for residential, nursing, dementia, palliative and end-of-life care
Key Metric 1
£3.9m raised in donations and legacies, generating £6.36 for every £1 spent on fundraising
Key Metric 2
Gold Award for Social Care Excellence from Professor Deborah Sturdy CBE, Chief Nurse for Social Care, awarded to the full Nightingale Hammerson team
Key Metric 3
Intergenerational care model with 70 children from Apples and Honey Nightingale Nursery spending their days alongside residents at Nightingale House, pioneering an award-winning model since 2017
2024

Annual Report and Financial Statements 2024

Around 300 horses rescued and taken into care annually across four UK Rescue and Rehoming Centres
Key Metric 1
15% increase in Field Officer visits and nearly 20% increase in support calls in 2024, reflecting rising equine welfare pressures
Key Metric 2
Working equid projects active across 17 countries, with 2,950 equids treated in Lesotho and 638 in Nepal in 2024
Key Metric 3
Ban on live export of horses from Britain for slaughter achieved in 2024 — the founding aim of the charity, established nearly 100 years ago
2025

Manchester Mind Impact Report 2024/25

5,133 individuals directly supported across 6 donation-funded or enhanced services; 3,300 calls answered by Welcome Team; 676 people at 100 Mental Health Support Sessions; 579 people in counselling
Key Metric 1
1,321 people given advice — generating £2.4 million in additional income or reduced debt for Manchester residents; 126 people in green social prescribing (160 sessions); 108 people through Listening Ear telephone support
Key Metric 2
77p in every £1 spent goes directly to supporting people; Welcome Team costs £74,000/year; Mental Health Support Sessions £62,000/year; Counselling £42,000/year; Advice £32,000/year; Green Wellbeing £16,000/year
Key Metric 3
Mind Quality Mark Award won for Effective Services; Manchester Mind moved from Hulme to city centre offices December 2024 — improving accessibility for 35-year first time office relocation
2026

Bristol Mind Trustees Report and Financial Statements 2024–25

2,620 unique beneficiaries across all services — a 23% increase on 2023/24 (2,123); 1,438 people helped by Infoline; 726 people on 1,861 Mindline calls; 336 counselling clients
Key Metric 1
1,469 community wellbeing service users (up from 798 in YE24) — including 1,206 asylum seekers in Initial Accommodation hotels; 111 asylum seekers in Greenspace; 73 female asylum seekers in counselling; 19 hate crime victims in 1:1 casework
Key Metric 2
£570,540 total income (13% increase); £552,151 expenditure (10% decrease); £18,389 surplus (vs £113,827 deficit in 2023/24); 134 volunteers giving 10,500+ hours
Key Metric 3
90% of counselling clients reported reduced depression; 86% reported reduced anxiety; 38% of clients started with severe depression symptoms — demonstrating high complexity of need now being served
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2025

Exeter Community Initiatives Impact Report 2024/2025

7,298 people helped in 2024/25; 60,041 people helped since 1993; 34 staff (15.75 FTE average); 23 volunteers; 93.4% average staff retention (peaking at 97%+)
Key Metric 1
188 parents and children directly supported through Family Resource (738.5 hours, 96% satisfied, 100% found advice helpful); 2,552 residents supported by Community Builders; 92 adults with learning disabilities through Magic Carpet (2,681 attendances, 95% felt safe and supported)
Key Metric 2
103 Transitions workshop participants across 34 workshops; 42 Jelly volunteers contributing 1,699 hours; 13 tonnes of pre-loved items received (26,000 kg CO2e avoided); Jelly won Exeter Impact Awards 'Place' Award 2024
Key Metric 3
Community Builders: 84 funding applications supported, 391 ideas turned into action — estimated £645,800 public sector savings if just 5% of residents avoided worsening mental health or loneliness; Magic Carpet: 95% of participants felt safe and supported; preventing 1 in 10 from deteriorating into severe mental ill-health could save NHS £22,000 annually
2023

Wimbledon Guild Impact Report 2022/23

3,500+ people supported across Merton — all teams now supporting more people than pre-pandemic; 700 calls/month to reception team; 174 people in grief support; 709 people in activities
Key Metric 1
508 households received grants totalling £158,663 (highest ever); 5,817 meals served at HomeFood Café; 200+ people completed Merton Moves free 6-week exercise pledge; 1,532 calls answered at Merton Community Hub
Key Metric 2
87p in every £1 spent goes directly to helping people; £2,260,815 total income; £2,857,088 total expenditure; 200 volunteers; 24% of Merton Moves participants are men
Key Metric 3
All community services teams surpassed pre-pandemic support levels; more requests from younger people, BAME communities and men — more reflective of borough demographics; grant value per household increased as cost of living pushes prices higher
2025

Eventide | Tabitha Foundations Impact Report 2025

Nearly $2 million raised in FY2025; 388 new donors; 65,715 meals delivered by 600+ Tabitha Meals on Wheels volunteers; 9 in 10 recipients say the programme allows them to remain living at home
Key Metric 1
$914,864 raised for Tabitha Meals on Wheels; $673,606 for Areas of Greatest Need; $116,522 for Workforce Development; $74,532 for Living Communities
Key Metric 2
81% of Meals on Wheels recipients cannot afford the $8.75 meal; 82% say a Meals on Wheels volunteer is the only person they see each day; 110 Hearts of Gold awards given to 82 caregivers; 16 veterans took vintage biplane flights through Make It Possible Fund
Key Metric 3
First full fiscal year of Eventide and Tabitha operating under unified foundation; inaugural Caregiver Excellence Award established in memory of Leo Sawatzki (Vietnam veteran, Tabitha Hospice recipient) — inaugural recipients were his three hospice caregivers