📋About
Talking Therapies counselling (new BAME specialist service, online/housebound service, Ukrainian refugee support group — spaces filled within 10 minutes of release); Grief Support (174 people, free bereavement support, evening and online sessions — one of only providers in Merton); Activities (709 people — Pilates, tap dancing, art, Walking Tennis, Kurling, Eid/Chinese New Year/Pride celebrations); Merton Moves exercise programme (200+ people, 6-week pledge, free); HomeFood Café (5,817 meals, organic produce from community garden, 20+ volunteers); Community Grants (508 households, appliances, bills, warm clothing, school uniforms, baby items); Befriending (connecting isolated people with local volunteers for regular visits); Merton Community Hub (1,532 calls, food and financial support signposting); Independent Living Support; Film Fridays, Men's Space, Ladies before Lunch free social activities; Community Garden
Custom geography from upload: Merton, South West London, UK
📊Key Metrics
3,500+ people supported across Merton — all teams now supporting more people than pre-pandemic; 700 calls/month to reception team; 174 people in grief support; 709 people in activities
Key Metric 1
508 households received grants totalling £158,663 (highest ever); 5,817 meals served at HomeFood Café; 200+ people completed Merton Moves free 6-week exercise pledge; 1,532 calls answered at Merton Community Hub
Key Metric 2
87p in every £1 spent goes directly to helping people; £2,260,815 total income; £2,857,088 total expenditure; 200 volunteers; 24% of Merton Moves participants are men
Key Metric 3
✅Key Outcomes
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All community services teams surpassed pre-pandemic support levels; more requests from younger people, BAME communities and men — more reflective of borough demographics; grant value per household increased as cost of living pushes prices higher
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Prices held in HomeFood Café despite rising ingredient and energy costs; new free social activities added to provide warm spaces during cost of living crisis; new Morden hub in development for activities and counselling
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HomeFood Café volunteers shortlisted for Merton Partnership Civic Pride Volunteer Team of the Year; Community Garden Lead volunteer recognised for Environmental Volunteer of the Year; people supported from every part of the London Borough of Merton