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2025 Free
Impact Snapshot
Key Metric 1
32,120 people supported across 16 services in 2024-25 — highest ever; 172 staff across 7 offices
Key Metric 2
3,372 people referred to social prescribing; 91% patient satisfaction; 41% reduction in GP appointments following referral
Key Metric 3
1,721 employees received workplace mental health training across 74 workshops; 5,000+ young people supported
78% of social prescribing clients reported improved wellbeing across 20,204 appointments; 86% of Schools in Mind students achieved meaningful change towards their individual goal
Impact Snapshot
Key Metric 1
5,386 people supported across all services in 2024-25
Key Metric 2
2,100+ people received independent advocacy support; 935 received specialist mental health advice and information
Key Metric 3
527 people received employment advice and support; 22 volunteers gave 764 hours; £29,221 raised through fundraising and donations
100% of Mental Health Advice clients reported increased knowledge; 98% of West Sussex Community Advocacy clients satisfied with service; 100% of Employment Advice clients found the service useful
Impact Snapshot
Key Metric 1
35,325 people supported in 2024/25 — 3,000 more than the previous year and the charity's highest ever reach — across 74 contracted services in...
Key Metric 2
Continuity of care rate from prison to community treatment increased by 50% following the launch of a new working group, with 69% of Forward...
Key Metric 3
550+ Naloxone take-home kits distributed across 5 Surrey prisons; 77% of clients completing counselling showing a noticeable decrease in depression and 83% a decrease...
One-to-one counselling for women in 3 Surrey prisons (HMP Send, Downview, Bronzefield) received 200+ referrals and 800+ hours of delivery, with 77% of completers showing measurable reduction in depression and 83% in anxiety — recognised with a Forward Trust Impact and Innovation Award and praised by HM Inspectorate of Prisons
Impact Snapshot
Key Metric 1
5,129 families worked with directly through 21,774 sessions of support across 5 counties — a 7% increase in direct work despite a 20% reduction...
Key Metric 2
66,279 prison visitors welcomed across 8 prison visit centres over 1,554 visit sessions — a 10% increase — supporting families to maintain ties with...
Key Metric 3
89% of people reported feeling safer, 84% felt emotionally healthier, and 86% felt more able to deal with life's challenges after accessing Ormiston Families...
89% of service users reported feeling safer, 84% emotionally healthier and 86% more resilient after working with Ormiston Families — achieved across 5,129 families and 21,774 sessions, despite a 20% income reduction, by strengthening partnerships, improving back-office systems and expanding the Mpower service into Peterborough and a new statutory commissioning model in Norfolk
Impact Snapshot
Key Metric 1
5,012 people in prison received the quarterly peer-support newsletter in 2024, alongside 1,669 prison staff across 196 establishments in 4 prison systems
Key Metric 2
75 prisons ran regular PPT yoga classes in 2024 — a 33% increase on 58 in 2023 — with 96 accredited teachers active or...
Key Metric 3
2,143 prisoners received free resource packs via 13 volunteer mentors writing 47 letters per month; a further 536 received one-to-one written mentoring support
Of 40 participants in Mindful Yoga courses at 2 women's prisons, 84% experienced meaningful improvement in mental wellbeing (measured using the validated Warwick-Edinburgh Mental Wellbeing Scale), with the proportion reporting low mental wellbeing falling from 69% to 5% and high mental wellbeing rising from 0% to 18%
Impact Snapshot
Key Metric 1
36,958 total visits to Harbour House from April 2024 to April 2025, including 5,263 exhibition visitors and 13,050 café visits
Key Metric 2
2,889 community members engaged in the engagement programme across 83 free workshops and events
Key Metric 3
14,300 movement class attendances and 1,456 art class attendances supported through 22 and 3 local practitioners respectively
Social prescribing partnership workshops (funded by National Lottery Community Fund) delivered 12 sessions to 12 participants with long-term mental health conditions including depression, anxiety and PTSD — with 100% reporting they met new people, learned new skills and had opportunities to be creative, and several participants forming self-led creative groups continuing independently after the programme
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Impact Snapshot
Key Metric 1
11,380 learners engaged with reading and/or numeracy programmes in 2025, across 57 contracted prisons plus additional non-contracted settings
Key Metric 2
4,841 Turning Pages reading manuals and 2,833 Count Me In numeracy manuals completed; 1,980 new mentors trained and 1,300+ accredited via AQA Level One...
Key Metric 3
Total income of £3,571,583 in 2025, up from £2,468,002 in 2023, with contract income of £2,233,988 and trust/foundation grants of £1,053,289
Over 1,300 prison mentors accredited via a bespoke AQA Level One in Teaching Reading across 78 prisons — recognising the skills developed by people in prison as they teach others to read, enhancing their employability on release and providing concrete evidence of learning progression for the first time in Shannon Trust's history
Impact Snapshot
Key Metric 1
140,000+ prisoners reached by Unlocked participants and Ambassadors since 2017, across 38 prisons in England and Wales
Key Metric 2
Retention for Unlocked participants is 17 percentage points higher than standard entry route after two years, with over 85% of the 2023 cohort still...
Key Metric 3
Independent analysis estimates £59 saved for society over five years for every £1 invested in the Unlocked Graduates programme
75% of all programme graduates continue to work towards breaking cycles of reoffending in their primary role, with nearly 40% promoted to a frontline leadership role — demonstrating sustained, career-long commitment to prison reform beyond the two-year programme
Impact Snapshot
Key Metric 1
National Prison Radio reaches up to 80,000 people in prison across England and Wales, 24 hours a day, 7 days a week — with...
Key Metric 2
205 days of paid employment in production and presenting roles offered to 8 people recently released from prison through the talent development programme
Key Metric 3
267,580 podcast listens across PRA's suite of podcasts in 12 months; Prison Radio International network spans 56 radio projects across 24 countries
92% of Life After Prison podcast listeners say it increases their awareness of available support services, 86% say it makes them feel motivated to make positive changes in their lives, and 77% have taken positive action after being inspired by something they heard — demonstrating sustained behaviour change post-release
Impact Snapshot
Key Metric 1
56 people completed the Rebuilding Your Success employment programme, with 24 ex-offenders progressing to employment (20 in other sectors, 4 with Rebuild With Hope)...
Key Metric 2
6,180 families supported through community sales; 300 families and 900 children supported with free school uniform donations during the cost-of-living crisis
Key Metric 3
786,567 items saved from landfill; 4,642 items repurposed; 39 volunteers contributing 2,490 hours with 7 progressing to paid positions
24 ex-offenders progressed to employment following the Rebuilding Your Success programme — including 4 into roles directly with Rebuild With Hope — with participant testimonials describing transformation from HMP Thorn Cross into stable employment with qualifications in PAT testing, bike maintenance and warehouse and retail skills