CI
Impact Report 2023/24
15,377 people helped with 37,087 issues; average of 4.9 interrelated problems per person; £16.17 million in financial value to individuals; £29.33 million in wider economic and social benefits
Key Metric 1
7 in 10 people said their problem was solved following advice; 3 in 4 said they could not have resolved their problem without Citizens Advice; 60% felt less stressed, depressed or anxious after receiving help