Impact Snapshot
Key Metric 1
86% of families complete the CityHouse Residential Program
Stable housing rose from 0% at intake to 76% after graduation
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Impact Snapshot
Key Metric 1
Helped 19,200 grocery workers in 2025/26; paid 8,395 financial grants to 8,162 grocery workers, a 3% increase
A 15% year-on-year rise in financial grant applications during the awareness campaign period, alongside more grants awarded
Impact Snapshot
Key Metric 1
1,700 people supported through homelessness services, achieving 362 positive housing outcomes such as helping people off the streets or into safe homes
100% of young parent accommodation residents said they felt fully supported, safe, and that their views were listened to
Impact Snapshot
Key Metric 1
7,746 attendances across projects in 2025/26, a 40% year-on-year increase, delivered across 445 sessions (25% increase YOY)
59% of attendees report Door 84 has helped their mental wellbeing, an increase of 13% on the previous year
Impact Snapshot
Key Metric 1
1,255,974 people benefited across 14 countries in 2025/26, 27% more than the previous year (FY24/25: 985,246); 39,727 assistive devices (hearing aids, orthotics, prostheses, spectacles)...
95.7% of cataract surgery patients treated by IMPACT Bangladesh had a moderate or good vision outcome one month after surgery, avoiding blindness
Impact Snapshot
Key Metric 1
Reached over 10,500 children across 65% of local authority areas in England, Wales and Northern Ireland
70% of children report reading more independently and 52% report reading more with an adult because of Letterbox Club
Impact Snapshot
Key Metric 1
Supported 5,812 people between April 2025 and March 2026, an 8% increase year-on-year, across 90,704 contacts and 66 groups and services
A client's Attendance Allowance claim was awarded at the higher rate of £108.55 a week with a £1,411.15 backdated payment, alongside further Pension Credit and Housing Benefit awards, clearing debts and reducing her financial stress
Impact Snapshot
Key Metric 1
IMPACT's programme reached 985,246 adults and children in 2024-25 across 13 local partners in 12 countries, a 13% increase on 2023-24's 873,624
11,300 operations were performed to restore sight, mobility or hearing, or to treat cleft lip, fistula and hydrocephalus, an 8% increase on the previous year
Impact Snapshot
Key Metric 1
£240,370 raised and 336 local children directly impacted during the charity's 25th anniversary year (2025/26)
Early intervention support helped families move from crisis toward stability, with case studies showing improved parental confidence and safer home environments for children
Impact Snapshot
Key Metric 1
For every £1 invested, an independent study found the charity returns £9 to society
Improved mental health among participants, measured using the NHS-approved Warwick-Edinburgh Mental Wellbeing Scale