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2025 Free
Impact Snapshot
Key Metric 1
19,570 people supported across Leeway's services in 2024/25, including 2,706 children and young people
Key Metric 2
Delivered training on domestic abuse to 584 professionals
Key Metric 3
Received £1,094,000 in new grants and funding extensions to meet growing demand for services (GBP)
The Norfolk Integrated Domestic Abuse Service (NIDAS), the first fully integrated service of its kind in the county, was commissioned to deliver Norfolk's new Standard Risk service from October 2025
Impact Snapshot
Key Metric 1
172 students took part in programmes from March 2023 to April 2024
Key Metric 2
Provided 5,777 free healthy meals to around 200 Lambeth households during the height of the cost-of-living crisis
Key Metric 3
Student Star™ outcome scores increased on average by 10% this year, with improvement in eight of nine outcome areas
Social responsibility scores rose 23% and work readiness scores rose 16% year-on-year, driven by the new Vauxhall community meals and sports programmes
Impact Snapshot
Key Metric 1
IMPACT's programme reached 985,246 adults and children in 2024-25 across 13 local partners in 12 countries, a 13% increase on 2023-24's 873,624
Key Metric 2
52 medical facilities upgraded or provided with equipment; 58,485 mothers and babies received pre and post-natal care
Key Metric 3
314,579 people participated in health education; 27,428 aids and appliances distributed, including hearing and mobility aids and spectacles
11,300 operations were performed to restore sight, mobility or hearing, or to treat cleft lip, fistula and hydrocephalus, an 8% increase on the previous year
Impact Snapshot
Key Metric 1
Supported 1,220 people directly in 2024-25, an 18% increase on the previous year - the highest number since the charity was founded
Key Metric 2
82% of adults and 98% of children and young people supported presented with moderate to high trauma symptoms
Key Metric 3
22,676 interactions and support instances across all services; delivered one-to-one trauma-informed therapy and support to 756 adults and 464 children and young people
80% of adult service users experienced reduced trauma symptoms and improved health and wellbeing
Impact Snapshot
Key Metric 1
386 people admitted to inpatient wards, a 12% increase on the previous year; 2,162 people visited by the Community Palliative Care Team
Key Metric 2
19,224 phone calls answered by teams including through the 24/7 helpline; 2,027 people supported by Bereavement and Patient and Family Counselling services
Key Metric 3
£948,900 secured in benefits awards by the Welfare Benefits service; 548 volunteers gave their time across the Hospice and community (GBP)
76% of patients died in the place they wished to, whether at home, in a care home, or at the Hospice
Impact Snapshot
Key Metric 1
Supported disabled people on 77,546 occasions in 2024/25
Key Metric 2
National charity for wheelchair sport, based at Stoke Mandeville Stadium
Key Metric 3
Delivers 25+ wheelchair and adaptive sport disciplines nationally, from grassroots to Paralympic pathway
Increasing numbers of disabled people playing sport year-on-year
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Impact Snapshot
Key Metric 1
26,048 total interactions delivered through Sight Loss Support services, reaching 3,740 unique individuals including 1,209 new service users
Key Metric 2
56 students enrolled at Henshaws Specialist College in Harrogate, achieving 98% of educational targets
Key Metric 3
26,285 Artmaker sessions completed at the Arts & Crafts Centre, a 6% increase year on year
60% of Sight Loss Support service users now feel satisfied with their life overall, compared to baseline; 96% report knowing how to lead a safe and healthy lifestyle (up from 37%)
Impact Snapshot
Key Metric 1
Over 90% of graduates secured paid employment over the last 3 years
Key Metric 2
19,780 hours of training and job coaching delivered (based on 23 interns over 3 years)
Key Metric 3
Total income £702,300 (year ended 31 August 2024)
100% of interns completed the course and graduated over the last 3 years
Impact Snapshot
Key Metric 1
340,000+ people supported in 2023/24 across all services
Key Metric 2
39,632 people supported through specialist employment services
Key Metric 3
Total income £316m (year ended 31 August 2024)
44% of IPS participants found work against a 40% target; 73% sustained work beyond 13 weeks against a 70% target
Impact Snapshot
Key Metric 1
£30.1m identified in unclaimed benefits via national benefits advice team
Key Metric 2
200,837 enquiries answered via the Advice Line
Key Metric 3
182,401 calls answered by the Silver Line Helpline
95% of surveyed callers felt a little or a lot less lonely thanks to their friendship call