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Annual Review 2024/25

Leeway is a specialist domestic abuse charity supporting adults, children and young people across Norfolk and Suffolk through refuges, advocacy and community-based services, marking its 50th anniversary in 2024. Source: Leeway Annual Review 2024/25 PDF, retrieved Sept 2026.

Report snapshot
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About

Twelve safe houses/refuges across Norfolk and Suffolk; Advice & Support services; the Norfolk Integrated Domestic Abuse Service (NIDAS) for medium and high-risk victims, delivered in partnership with the Daisy Programme and Safe Partnership, including a Child/Adolescent to Parent Violence and Abuse (CAPVA) service and triage; the Suffolk Independent Domestic Violence Advocates (IDVA) service; children's and parenting groups within refuges; a new Healthy Relationship service for children and young people; new safe accommodation in Breckland; and multi-agency and corporate training on domestic abuse

Key Metrics

Key Metric 1 19,570 people supported across Leeway's services in 2024/25, including 2,706 children and young people
Key Metric 2 Delivered training on domestic abuse to 584 professionals
Key Metric 3 Received £1,094,000 in new grants and funding extensions to meet growing demand for services (GBP)

Key Outcomes

  • The Norfolk Integrated Domestic Abuse Service (NIDAS), the first fully integrated service of its kind in the county, was commissioned to deliver Norfolk's new Standard Risk service from October 2025
  • Leeway celebrated 50 years since its establishment in 1974 with a £200 start-up grant from Norwich City Council
  • The new Healthy Relationship service for children and young people has already had a positive impact, with positive feedback received since launch

Geography

East of England

Impact Snapshot
Key Metric 1
8,033 children, adults and families affected by a disappearance helped in 2022/23
Key Metric 2
35,064 TextSafe® messages sent to missing children and adults; 2,960 Suicide Risk TextSafe® messages to high-risk individuals
Key Metric 3
40% of Lost Contact tracing cases successfully resolved; 1,000+ multi-agency professionals trained
30th anniversary year: over 10 years and £10 million raised by players of People's Postcode Lottery for Missing People's services
Impact Snapshot
Key Metric 1
CHF 3 million+ total programme funding raised in 2025 — a record — with CHF 1.3 million redeployed directly to YMCA National Movements
Key Metric 2
2.5 million people reached through digital skilling initiatives via HP partnership across 30 YMCA partners since 2021
Key Metric 3
37,000 people directly reached per Community Wellbeing project (1.3 million indirectly); 85 new Change Agents enrolled from 44 countries
5,000 jobs to be created under Igniting Youth Futures (USD 5.2 million Accenture/Macquarie-funded); 750+ young people already reached at year-end
Impact Snapshot
Key Metric 1
95 individual young people in under-16s groups; 85 in over-16s groups; 42 in Transformers (trans/non-binary); 114 young people supported through 385 one-to-one sessions
Key Metric 2
149 parents and carers supported across 44 online and in-person groups; 3,500+ participants in training and workshops across 97 sessions
Key Metric 3
96% of young people said Allsorts groups had been of help; 75% said coming to Allsorts improved their overall wellbeing
Won Investing in Children's Member of the Year Award for extensive youth voice integration; 100% of Summer Programme participants enjoyed activities
Impact Snapshot
Key Metric 1
More than 12,000 New Yorkers served in calendar 2025
Key Metric 2
More than 9,000 diverted from unnecessary jail stays with support and treatment
Key Metric 3
83% of new 32-week employment programme graduates completed an industry-standard credential
91% of young people had no new arrest after participating in alternatives to incarceration.