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639+ reports from charities, CICs and nonprofits across the UK

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Arts, Culture & Heritage 22 Community & Social Justice 322 Education & Young People 239 Environment & Climate 39 Health & Wellbeing 352 Housing & Homelessness 59 Poverty & Inclusion 125 Sport & Physical Activity 88
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2025
Sue Ryder

Impact Report 2024/25: How We Made an Impact

655,100+ hours of palliative and end-of-life care delivered in 2024/25; nearly 59,000 face-to-face Hospice at Home visits
Key Metric 1
Online Bereavement Community reached 41,800+ members (up from under 500 at launch a decade ago); 220,000+ visitors; 66,000+ active Grief Guide users
Key Metric 2
£37 million cost of running palliative and end-of-life care services; 600 nurses, doctors and healthcare professionals; 1.4 million volunteer hours
Key Metric 3
Online Bereavement Community reached 41,800+ members in its 10th anniversary year — grown from under 500 at launch; 220,000+ visits confirming it as the UK's leading online grief support resource
Health & Wellbeing Community
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2026
Rowans Hospice

Annual Report and Financial Statements 2024/25

380 inpatient admissions in 2024/25; 71% of discharged patients returned to their own home; average length of stay 13.3 days
Key Metric 1
306 people supported by Hospice at Home (up from 292); 2.6 hours average urgent referral response time; 7,909 Living Well Centre visits by patients, carers and bereaved
Key Metric 2
CQC Outstanding rating received April 2025; three-year ICB contract secured covering 22% of running costs — significant uplift from previous funding level
Key Metric 3
CQC Outstanding rating confirmed April 2025 — covering all five regulatory domains following unannounced inspection in February 2025; rightly reflects excellence of care teams through a year of significant financial challenge and restructure
Health & Wellbeing Community
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2025
Willen Hospice

Impact Report 2024/25: We Care Because You Do

88% of patients cared for in their own home; Willen at Home estimated to save the NHS at least £3 million annually by preventing avoidable hospital admissions
Key Metric 1
Only 12.7% of running costs met by NHS funding — less than half the national hospice average; Willen at Home receives no recurrent NHS funding despite community palliative care being funded in neighbouring counties
Key Metric 2
Local businesses donated £350,000+ in unrestricted funding and provided 9,700 hours of volunteer time; nearly 10,000 people signed 'Care at home? Who cares?' campaign for fair NHS funding
Key Metric 3
60% of patients receiving same-day Willen at Home care would likely be hospitalised without the service — costing the NHS £3m+ annually; 88% of all patients cared for in their own home, reflecting strong community-first care model
Health & Wellbeing Community
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2025
Martlets Hospice

Impact Report 2023/24

2,218 local people directly helped in 2023/24 — 1,716 patients and 502 carers across all services; 144 inpatient patients
Key Metric 1
Total income £14.1 million (up from £2.1m in 2022/23 — including £2m capital appeal and Shaun by the Sea art trail income); 81p of every £1 spent on hospice care
Key Metric 2
17,608 calls to 24-hour telephone hub; 2,303 Hospice at Home visits to 376 people; around 80% of all care delivered in people's own homes
Key Metric 3
New hospice building opened — state-of-the-art inpatient ward with garden access, cuddle beds, jacuzzi bathroom, specialist gym; 26% of inpatients discharged home or to a care home following treatment
Health & Wellbeing Community
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2025
St John Ambulance

Annual Report and Accounts 2024

28,316 dedicated volunteers; 45,000 patients treated; 8,772 events supported; 202,493 people trained in workplace first aid
Key Metric 1
10,000+ young people in weekly Badgers, Cadets and Students groups; 24,336 Young Responders trained in street first aid; 1,404 NHS Cadets recruited
Key Metric 2
Operating deficit reduced by 76% in 2024 (from £16.0m to £3.8m); net deficit reduced 85% (from £16.6m to £2.5m) — remarkable financial turnaround
Key Metric 3
6 lives saved with CPR in just 24 hours — illustrating direct life-saving impact of community first aid training; 12,000 people trained in CPR via Restart a Heart
Health & Wellbeing Community
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2026
Scottish Mountain Rescue

Statistics Report 2025

798 independent incidents in 2025; 1,270 callouts including continuations — an average of 3.5 per day
Key Metric 1
901 people assisted; 39,229 volunteer hours given on callouts alone by 850+ team members across 26 civilian teams
Key Metric 2
62% of incidents (491) mountaineering-related; 307 non-mountaineering; 38 incidents involving fatalities
Key Metric 3
901 people assisted in 2025 — the highest figure in SMR's recorded statistics history, representing a sustained post-pandemic step-change in demand (approx. 10–15 additional incidents per month since 2020/21)
Community & Social Justice Scotland
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2025
Fire Fighters Charity

Annual Report and Accounts 2024/25

10,267 people supported in 2024/25 — a 7% increase on the previous year
Key Metric 1
Growing demand driven by declining firefighter numbers, increasing major incidents (wildfires, flooding) and rising complexity of physical and mental health need
Key Metric 2
Royal Patron: His Majesty The King; registered charity in England, Wales, Scotland and Isle of Man
Key Metric 3
10,267 fire service personnel and families supported in 2024/25 — the highest ever recorded by the charity
Health & Wellbeing Mental Health
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2023
TASC, The Ambulance Staff Charity

Impact Report 2022/23

882 people helped in 2022/23 — double pre-Covid figures; 7,700 contacts from people seeking support
Key Metric 1
2,800 mental health sessions delivered; 512 financial guidance sessions; 3,786 self-care interventions accessed
Key Metric 2
Demand growing 30% every year; mental health grant income fallen 87% in one year despite rising need
Key Metric 3
85% of people who used mental health services saw improvement in their wellbeing; 63% reduction in trauma symptoms; 44% reduction in anxiety and depression
Health & Wellbeing Mental Health
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2025
College of Paramedics (now Royal College of Paramedics)

Impact Report 2024

20,000+ paramedic members across the UK — the professional body for the paramedic profession
Key Metric 1
500+ CPD videos on member Hub; national CPD events programme; Paramedic INSIGHT quarterly magazine; monthly digital newsletter
Key Metric 2
Successfully campaigned for change in legislation to allow prescribing of controlled drugs by paramedic independent prescribers — now out for consultation
Key Metric 3
Legislation change secured: controlled drug prescribing by paramedic independent prescribers now moving to consultation — a landmark win for the profession after sustained College advocacy
Health & Wellbeing Mental Health
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