2025 Free

A Year in Review: Impact Report 2024–2025

The Booth Centre is a Manchester-based registered charity providing open-access support to people affected by homelessness and poverty. In 2024–25, the centre recorded 23,371 visits from 1,728 individuals across 93 nationalities, served 26,155 free meals, supported 45 people into permanent housing, helped 40 into employment and assisted 150 people to maintain existing accommodation. It operates in partnership with its community, with volunteers contributing over 10,200 hours.

Report snapshot
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About

Open-access community hub in Manchester offering a free community café, inclusive activities programme (arts, sports, drama, gardening, ESOL, music), employment and financial inclusion support, specialist visiting agencies (health, mental health, immigration, legal), and homelessness prevention and resettlement services for people from over 93 countries

Key Metrics

Key Metric 1 23,371 visits to the centre from April 2024 to March 2025
Key Metric 2 45 people helped to secure their own permanent home
Key Metric 3 40 people supported into employment; 44 gained nationally recognised qualifications

Key Outcomes

  • 150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
  • 484 people accessed specialist support from visiting agencies including physical health, mental health, immigration and welfare specialists
  • 10,200 volunteer hours contributed, saving the charity £116,668; 34 people from the centre participated in the inclusive volunteering programme

Geography

North West

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Impact Snapshot
Key Metric 1
506 people had their homelessness ended in 2025/26
Key Metric 2
492 people received advice and guidance through the duty desk
Key Metric 3
Over 280 people provided a safe place to sleep each night
85% sustained accommodation with support; 73% moved on positively to a secure home.