2024 Free

Impact Report 2024-25

SIFA Fireside is Birmingham's main homelessness support service for adults over 25, operating a day centre and wide range of specialist services. Their 2024-25 impact report covers rough sleeping response, NRPF support, peer mentoring and a major Accommodation Support Hub contract serving 1,564 people.

Report snapshot
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About

Day centre support, outreach, rough sleeping response, exempt accommodation support, restricted eligibility support for NRPF clients, peer mentoring, recovery services

Key Metrics

Key Metric 1 1,564 individuals positively affected through Accommodation Support Hub services
Key Metric 2 1,358 critical referrals made to specialist services during Year 4 of ASH contract
Key Metric 3 Specialist mental health IAG work delivered through partnership with Birmingham MIND

Key Outcomes

  • People rough sleeping or in emergency supported through Digbeth day centre
  • People with no recourse to public funds (NRPF) supported with passport retrieval, medical forms and translation
  • Peer mentors bridging gap between street community and service engagement

Geography

West Midlands

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Impact Snapshot
Key Metric 1
506 people had their homelessness ended in 2025/26
Key Metric 2
492 people received advice and guidance through the duty desk
Key Metric 3
Over 280 people provided a safe place to sleep each night
85% sustained accommodation with support; 73% moved on positively to a secure home.