Nacro Annual Report 2024-25

Nacro is one of the UK's largest social justice charities, supporting over 33,000 people in 2024-25 through education, housing, justice and health services. Operating across 20+ prisons and six probation regions with nearly 60 years of experience, Nacro works to break cycles of crime, homelessness and educational failure. Its Justice ExChange gives people with lived experience of the criminal justice system a platform to influence national policy, while its education services received a Good Ofsted rating across all areas.

Report snapshot
52 Views

📋About

Justice services including CAS-2 accommodation and support for people leaving prison and on bail; Criminal Record Support Service; personal wellbeing support; finance, benefit and debt support; intensive health resettlement; Prison Departure Lounge; resettlement for ex-service personnel; education and skills (including Nest services and Chatham centre); health and wellbeing; housing and tenancy support; Justice ExChange lived experience forum; Truth About Youth campaigning

📊Key Metrics

Over 33,000 people supported across education, housing, justice and health and wellbeing services in 2024-25 Key Metric 1
Operating in over 20 prisons and six probation regions across England and Wales with almost 60 years of experience Key Metric 2
Assessed as Good in every area by Ofsted for education provision — a significant milestone in 2024-25 Key Metric 3

Key Outcomes

  • CAS-2 accommodation and support service expanded; new young people's service launched in Lewisham; education centre in Chatham expanded
  • Justice ExChange members represented lived experience at the House of Lords; Truth About Youth report placed young people's voices directly in front of politicians and decision-makers
  • New Royal Patron HRH Princess Anne appointed; partnerships delivered from Stockport to Hatfield and Flintshire to Sheffield; Nacro approaching its 60th anniversary in 2026

📍Geography

UK-Wide

2025

A Year in Review: Impact Report 2024–2025

23,371 visits to the centre from April 2024 to March 2025
Key Metric 1
45 people helped to secure their own permanent home
Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications
Key Metric 3
150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
2025

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
2024

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application