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Nacro Annual Report 2024-25

Nacro is one of the UK's largest social justice charities, supporting over 33,000 people in 2024-25 through education, housing, justice and health services. Operating across 20+ prisons and six probation regions with nearly 60 years of experience, Nacro works to break cycles of crime, homelessness and educational failure. Its Justice ExChange gives people with lived experience of the criminal justice system a platform to influence national policy, while its education services received a Good Ofsted rating across all areas.

Report snapshot
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About

Justice services including CAS-2 accommodation and support for people leaving prison and on bail; Criminal Record Support Service; personal wellbeing support; finance, benefit and debt support; intensive health resettlement; Prison Departure Lounge; resettlement for ex-service personnel; education and skills (including Nest services and Chatham centre); health and wellbeing; housing and tenancy support; Justice ExChange lived experience forum; Truth About Youth campaigning

Key Metrics

Key Metric 1 Over 33,000 people supported across education, housing, justice and health and wellbeing services in 2024-25
Key Metric 2 Operating in over 20 prisons and six probation regions across England and Wales with almost 60 years of experience
Key Metric 3 Assessed as Good in every area by Ofsted for education provision — a significant milestone in 2024-25

Key Outcomes

  • CAS-2 accommodation and support service expanded; new young people's service launched in Lewisham; education centre in Chatham expanded
  • Justice ExChange members represented lived experience at the House of Lords; Truth About Youth report placed young people's voices directly in front of politicians and decision-makers
  • New Royal Patron HRH Princess Anne appointed; partnerships delivered from Stockport to Hatfield and Flintshire to Sheffield; Nacro approaching its 60th anniversary in 2026

Geography

UK-Wide

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Impact Snapshot
Key Metric 1
506 people had their homelessness ended in 2025/26
Key Metric 2
492 people received advice and guidance through the duty desk
Key Metric 3
Over 280 people provided a safe place to sleep each night
85% sustained accommodation with support; 73% moved on positively to a secure home.