Julian House Impact Report 2023-24

Julian House is a South West charity tackling social exclusion across homelessness, domestic abuse, refugee resettlement, prison resettlement and Travelling Communities support. In 2023-24, the charity supported 2,343 vulnerable people, providing 85,696 bed nights and helping 785 people move on to independent living. Operating across Bath, Exeter, Dorset, Basingstoke and beyond, Julian House delivers a comprehensive pathway from crisis to stability for people with complex, multiple needs.

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About

Emergency hostel (Manvers Street, Bath); street outreach across Bath, Exeter, Dorset and Basingstoke; supported housing including Housing First and Trainer Tenancies; domestic abuse refuge and safe houses; hospital discharge support (Bay 6, Royal Devon and Exeter); prison resettlement; refugee resettlement; Travelling Communities outreach; bike workshop; six charity shops

Key Metrics

Key Metric 1 2,343 vulnerable people supported to begin their journey to independence and security in 2023-24

Key Metric 2 85,696 bed nights provided across all services; 785 people moved on to live independently

Key Metric 3 383 rough sleepers moved on to stable accommodation through outreach; 82% of clients felt happier due to support

Key Outcomes

73 adults and 36 children provided with refuge; 80% of domestic abuse survivors moved into their own homes; 81% of prison leavers did not re-offend
378 refugees from Afghanistan, Syria, Ukraine and Hong Kong helped to resettle in the South West; 273 hospital patients at risk of homelessness supported on discharge
139 Travelling Communities members supported; 67 people completed Build a Bike course adding £278,006 in social value; 60+ new units of accommodation opened