2024 Free

Support to End Homelessness 2024 — Review of Services

Homeless Link is the national membership body for frontline homelessness organisations in England. Their 2024 review of services — the only dataset of its kind — surveys accommodation providers and day centres to map the scale and challenges of support for single homeless people.

Report snapshot
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About

Sector membership, advocacy, research, training, knowledge hub, annual review of homelessness services

Key Metrics

Key Metric 1 915 accommodation projects for single homeless people in England in 2024
Key Metric 2 81% of accommodation projects reported turning someone away due to complex support needs
Key Metric 3 173 day centres operating in England — slight increase from 168 in 2023

Key Outcomes

  • 79% of day centres saw an increase in people experiencing homelessness for the first time
  • 48% of accommodation providers reported risk of service closure due to financial pressures
  • 38% of accommodation providers had already reduced their provision

Geography

UK-Wide

Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
Key Metric 2
3,216 counselling sessions delivered to 528 young people, a 101% increase on the previous year
Key Metric 3
A Social Return on Investment analysis found every £1 invested generates £6.80 of social impact
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
Impact Snapshot
Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
Key Metric 2
896 young people provided with a safe home, and 4,186 children provided with counselling services
Key Metric 3
870 children, young people and families received specialist information, advice and support
81% of residents said they were satisfied with the service provided
Impact Snapshot
Key Metric 1
£301,000 given in grants to homeless people in 2023-24
Key Metric 2
Nearly 3,000 people helped across England over the year
Key Metric 3
£102,000 in resettlement grants enabling 592 homeless people to move into a home
512 homeless people received six months of free mobile data through digital inclusion grants