2024 Free

Support to End Homelessness 2024 — Review of Services

Homeless Link is the national membership body for frontline homelessness organisations in England. Their 2024 review of services — the only dataset of its kind — surveys accommodation providers and day centres to map the scale and challenges of support for single homeless people.

Report snapshot
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About

Sector membership, advocacy, research, training, knowledge hub, annual review of homelessness services

Key Metrics

Key Metric 1 915 accommodation projects for single homeless people in England in 2024
Key Metric 2 81% of accommodation projects reported turning someone away due to complex support needs
Key Metric 3 173 day centres operating in England — slight increase from 168 in 2023

Key Outcomes

  • 79% of day centres saw an increase in people experiencing homelessness for the first time
  • 48% of accommodation providers reported risk of service closure due to financial pressures
  • 38% of accommodation providers had already reduced their provision

Geography

UK-Wide

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Impact Snapshot
Key Metric 1
506 people had their homelessness ended in 2025/26
Key Metric 2
492 people received advice and guidance through the duty desk
Key Metric 3
Over 280 people provided a safe place to sleep each night
85% sustained accommodation with support; 73% moved on positively to a secure home.