Organisation

Age UK Hertfordshire

3
Reports

Published reports

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2026 Enhanced
Impact Snapshot
People supported
31,778 people supported across 2025-2026, with 250,393 contacts made, 17,233 club attendances, 3,100 carers supported and 71,800 volunteering hours worth £877,655.
The advice gateway service saw 6,484 clients with 57,986 enquiries, helping people claim £1.9m in unclaimed benefit entitlement.
Impact Snapshot
Key Metric 1
25,808 people supported; 254,556 contacts made; £13,148,786 social value generated across all services in 2024–25
Key Metric 2
£5.88 million in unclaimed benefits secured through the Information & Advice service for 5,793 clients; £769,000 in benefit entitlements identified in first six months...
Key Metric 3
28,954 cases managed through the Hospital & Community Navigation Service, supporting 16,017 people and delivering £2,121,709 in economic savings for the NHS
1,507 carers supported; 16,008 club attendances; 52,272 befriending volunteer hours and 10,094 befriending calls made; 18,203 home visits carried out