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2024 Free
Impact Snapshot
Key Metric 1
Approximately 6,000 families supported across 7 countries to stay together; 10,000+ children and young people impacted through family strengthening work
Key Metric 2
4,058 children and young people in 107 countries supported with quality alternative care through 5,295 sponsors; 170+ children reintegrated into communities in Zambia and...
Key Metric 3
4,000+ young people supported with employability training and mentoring in 14 countries; £330,000 contributed to humanitarian programmes in Gaza, Ukraine, South Sudan and Haiti
319 children supported through Kinship Care Programme across 9 locations in India; 867+ families in Zambia supported to become more self-reliant through financial literacy and entrepreneurship training
Impact Snapshot
Key Metric 1
540 organisations provided with infrastructure support; £1,492,887 invested across City & Hackney VCS
Key Metric 2
93 grants made to 71 VCS organisations totalling £881,138; 43 cost-of-living grants supporting 4,467 households
Key Metric 3
37 training events with 472 attendees; 34 network meetings with 297 attendees; 24 neighbourhood forums with 286 attendees
97% of forum attendees rated them as high quality; 94% rated information and advice as high quality; 92% would recommend Hackney CVS
Impact Snapshot
Key Metric 1
25,367 people referred to NHS Talking Therapies; 88 wellbeing advisors embedded across all Hampshire GP surgeries
Key Metric 2
443 people supported through Safe Haven crisis service; 1,058 people helped to gain or retain employment
Key Metric 3
112 volunteers gave 6,287 hours; 80% of staff have lived experience of mental health issues; £150,000 saved in IT costs
1,289 people supported through Hampshire wellbeing centres; 1,379 in Portsmouth accessed peer support and employment services; 434 in Southampton supported through Primary Care Networks
Impact Snapshot
Key Metric 1
22 million accesses of mental health information across channels; 116,000 helpline queries answered
Key Metric 2
Local Minds supported 664,346 people; 613 employers and 450,273 staff reached through Mental Health at Work programme
Key Metric 3
88,981 people used Side by Side online peer support community; 35,373 active campaigners; 4.83 million items sold in Mind shops
Mind app library viewed 300,000 times by March 2025; 11,500 app downloads; 5,578 people took part in Mental Elf fundraising events raising nearly £125,000
Impact Snapshot
Key Metric 1
8,000+ people reached through services and training; 2,740 young people engaged through youth wellbeing projects
Key Metric 2
2,184 out-of-hours crisis support contacts delivered through Journey Recovery Hub
Key Metric 3
126 volunteers gave 5,000+ hours; 31 peer volunteers facilitated peer-led groups and befriending services
585 carers supported through Carers in Mind; 200 senior managers trained in workplace wellbeing across Richmond and Wandsworth councils
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Impact Snapshot
Key Metric 1
4,516 young people reached through 162 gambling harm prevention workshops in 2022-23
Key Metric 2
2,114 criminal justice professionals trained across 130+ sessions; original target of 500 exceeded by 1,614
Key Metric 3
102 people supported through Paul's Place suicide bereavement service since April 2022; £300,800 National Lottery grant secured
Bet You Can Help programme reached 4,500+ individuals; 92% accreditation rate among RSPH Level 2 Award participants; 98% said training improved their ability to intervene
Impact Snapshot
Key Metric 1
2,053 people supported through 49 service teams across 5 local authority areas
Key Metric 2
241,871 users accessed 4 digital mental health portals; counselling clients averaged 30% improvement in mental health and wellbeing
Key Metric 3
£3.39 social value generated for every £1 spent; 135 volunteers involved; 98% of people felt treated with respect and their views were heard
96% of people agreed they were supported with compassion and care; 99% agreed they had better understanding of their mental health as a result of support
Impact Snapshot
Key Metric 1
5,386 people supported across all services in 2024-25
Key Metric 2
2,100+ people received independent advocacy support; 935 received specialist mental health advice and information
Key Metric 3
527 people received employment advice and support; 22 volunteers gave 764 hours; £29,221 raised through fundraising and donations
100% of Mental Health Advice clients reported increased knowledge; 98% of West Sussex Community Advocacy clients satisfied with service; 100% of Employment Advice clients found the service useful
Impact Snapshot
Key Metric 1
35,325 people supported in 2024/25 — 3,000 more than the previous year and the charity's highest ever reach — across 74 contracted services in...
Key Metric 2
Continuity of care rate from prison to community treatment increased by 50% following the launch of a new working group, with 69% of Forward...
Key Metric 3
550+ Naloxone take-home kits distributed across 5 Surrey prisons; 77% of clients completing counselling showing a noticeable decrease in depression and 83% a decrease...
One-to-one counselling for women in 3 Surrey prisons (HMP Send, Downview, Bronzefield) received 200+ referrals and 800+ hours of delivery, with 77% of completers showing measurable reduction in depression and 83% in anxiety — recognised with a Forward Trust Impact and Innovation Award and praised by HM Inspectorate of Prisons