Poverty & Inclusion
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Wiltshire Citizens Advice

Annual Review 2025/26

Wiltshire Citizens Advice reports on free, confidential advice helping people across Wiltshire find a way forward in 2025/26.

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About

Wiltshire Citizens Advice provides free, confidential and independent advice online, by phone and in person across Wiltshire, part of the national Citizens Advice network.

Key Metrics

People advised 9,970 people advised one-to-one over the phone, by email, in person or on webchat, helping with 36,900 issues, with benefits, family finances and housing in biggest demand.

Key Outcomes

  • £4.34 million saved by government and public services from the advice delivered, £2.88 for every £1 spent; 3 in 4 people said advice helped them find a way forward.

Geography

South West

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