Little Village Impact Report 2024

Little Village is a London baby bank providing pre-loved essential items to families with young children facing financial hardship across 32 of the capital's 33 boroughs. In 2024 the charity responded to 6,660 referrals covering 7,325 children, redistributed 128 tonnes of items worth over £3 million if new, and provided emergency newborn packs to 92% of London's hospitals. Volunteers contributed 31,348 hours. Signposting support reached 1,037 families, securing or saving nearly £23,000 for those in need.

Report snapshot
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📋About

Essential items: 6,660 referrals fulfilled across London; 1,551 safe sleep spaces, 14,163 pairs of shoes, 6,752 coats, 17,499 books, and 18,675 toys distributed; 92% of families said gifts freed up money for other essentials Custom geography from upload: London (32 of 33 boroughs)

📊Key Metrics

7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals (92% of all London maternity units) Key Metric 1
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours) Key Metric 2
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting; 174 tonnes of CO2-equivalent emissions saved through reuse Key Metric 3

Key Outcomes

  • Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved
  • Advocacy and awareness: Co-founded Baby Bank Alliance now has 200+ member banks; Lorraine/ITV Great Big Baby Bank Appeal reached approximately 5 million viewers; campaigned for scrapping the two-child benefit limit; emergency hospital packs now cover 92% of London maternity units

📍Geography

London

2024 Enhanced

Trustees' Annual Report and Accounts 2024

438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 1
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 2
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Key Metric 3
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
2025 Enhanced

Impact Report and Accounts 2024-2025

2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 1
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 2
£3 million in grants awarded, supporting 2,164 people across the UK
Key Metric 3
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to