2021 Free

Impact Report 2021

Whitehawk Foodbank serves the Whitehawk estate in Brighton, providing emergency food parcels and wraparound support. In 2021 the foodbank distributed 10,938 parcels to 4,621 households — a 300% increase on pre-pandemic levels — supported by 76,500kg of donated stock. On-site partner advisors from CAP, Money Advice Plus and BHESCo provided financial and energy advice directly to clients. Total income was £137,115 against expenditure of £102,174.

Report snapshot
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About

Emergency food parcels; community café; in-foodbank advice from financial, debt and energy partners (CAP, Money Advice Plus, BHESCo, Trust for Developing Communities); anti-poverty campaigning (Keep the Lifeline campaign)

Key Metrics

Key Metric 1 10,938 food parcels provided to 4,621 households including 3,675 children
Key Metric 2 76,500kg of stock donated; 71,000kg of stock given out across the year
Key Metric 3 Total income £137,115 against total expenditure of £102,174

Key Outcomes

  • 10,938 food parcels provided in 2021 — a 300% increase on pre-pandemic 2019 levels
  • Partner advisors from CAP, Money Advice Plus, BHESCo and Trust for Developing Communities provided on-site financial, debt and energy advice directly to foodbank clients
  • Total income of £137,115 with 54% from trusts and foundations; Keep the Lifeline campaign joint statement signed by 30+ local emergency food providers

Geography

South East

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved