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CASES Impact 2025-2026: Purpose, Not Punishment

CASES provides community mental-health services, alternatives to incarceration, youth support and employment opportunities in New York City. Its 2025-2026 impact brief records more than 12,000 people served in calendar 2025. It presents programme results for housing, employment credentials and avoiding new arrests, including a two-year follow-up for its flagship mental-health alternative-to-incarceration programme.

Report snapshot
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About

CASES offers community-based alternatives to incarceration for New Yorkers who need mental-health care, practical support and opportunities to rebuild their lives. Its services include alternatives-to-incarceration programmes, community and mobile mental-health treatment, and housing support. Youth mentoring and cognitive behavioural approaches help young people manage challenges, while education and employment programmes support qualifications, work skills and routes into jobs. Custom geography from upload: New York City, United States

Key Metrics

Key Metric 1 More than 12,000 New Yorkers served in calendar 2025
Key Metric 2 More than 9,000 diverted from unnecessary jail stays with support and treatment
Key Metric 3 83% of new 32-week employment programme graduates completed an industry-standard credential

Key Outcomes

  • 91% of young people had no new arrest after participating in alternatives to incarceration.
  • 89% completing the flagship serious-mental-illness ATI had no new arrest two years later.
  • 92% of graduates of the leading mobile mental-health programme secured housing; 44% homeless at admission.

Geography

Other

Impact Snapshot
Key Metric 1
8,033 children, adults and families affected by a disappearance helped in 2022/23
Key Metric 2
35,064 TextSafe® messages sent to missing children and adults; 2,960 Suicide Risk TextSafe® messages to high-risk individuals
Key Metric 3
40% of Lost Contact tracing cases successfully resolved; 1,000+ multi-agency professionals trained
30th anniversary year: over 10 years and £10 million raised by players of People's Postcode Lottery for Missing People's services
Impact Snapshot
Key Metric 1
CHF 3 million+ total programme funding raised in 2025 — a record — with CHF 1.3 million redeployed directly to YMCA National Movements
Key Metric 2
2.5 million people reached through digital skilling initiatives via HP partnership across 30 YMCA partners since 2021
Key Metric 3
37,000 people directly reached per Community Wellbeing project (1.3 million indirectly); 85 new Change Agents enrolled from 44 countries
5,000 jobs to be created under Igniting Youth Futures (USD 5.2 million Accenture/Macquarie-funded); 750+ young people already reached at year-end
Impact Snapshot
Key Metric 1
95 individual young people in under-16s groups; 85 in over-16s groups; 42 in Transformers (trans/non-binary); 114 young people supported through 385 one-to-one sessions
Key Metric 2
149 parents and carers supported across 44 online and in-person groups; 3,500+ participants in training and workshops across 97 sessions
Key Metric 3
96% of young people said Allsorts groups had been of help; 75% said coming to Allsorts improved their overall wellbeing
Won Investing in Children's Member of the Year Award for extensive youth voice integration; 100% of Summer Programme participants enjoyed activities