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Turning Tides Impact Report 2025

Turning Tides is West Sussex's leading homelessness charity, working across Worthing, Littlehampton and surrounding areas. In 2024-25, the charity supported 1,065 people through outreach, community hubs, addiction recovery programmes and supported housing — helping 214 into accommodation. Two new residential properties, Evans Court and Skywaves, added 34 self-contained flats, expanding its housing-led approach to ending local homelessness.

Report snapshot
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About

Community hubs in Worthing and Littlehampton providing food, clothing, washing facilities and specialist advice; outreach; recovery project; supported housing; move-on housing; harm minimisation programme; social enrichment activities; digital inclusion; counselling; volunteer programme; two new residential properties opened — Evans Court and Skywaves (34 self-contained flats)

Key Metrics

Key Metric 1 1,065 clients supported across all services in West Sussex in 2024-25; 409 of these were new clients
Key Metric 2 214 clients supported into accommodation; 7,792 drop-in visits across community hubs in Worthing and Littlehampton
Key Metric 3 228 residential units across supported housing properties; 95% occupancy; 51 weeks average stay

Key Outcomes

  • 73 clients in Worthing and 91 in Littlehampton found accommodation through community hub support
  • Total income grew from £7.1m to £7.7m in 2024-25, with a net surplus of £359,698 maintained despite rising costs
  • 191 volunteers and 20 corporate volunteer groups supported service delivery; two new residential properties developed from unused sites providing 34 flats

Geography

South East

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Impact Snapshot
Key Metric 1
506 people had their homelessness ended in 2025/26
Key Metric 2
492 people received advice and guidance through the duty desk
Key Metric 3
Over 280 people provided a safe place to sleep each night
85% sustained accommodation with support; 73% moved on positively to a secure home.