Turning Tides Impact Report 2025

Turning Tides is West Sussex's leading homelessness charity, working across Worthing, Littlehampton and surrounding areas. In 2024-25, the charity supported 1,065 people through outreach, community hubs, addiction recovery programmes and supported housing — helping 214 into accommodation. Two new residential properties, Evans Court and Skywaves, added 34 self-contained flats, expanding its housing-led approach to ending local homelessness.

Report snapshot
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📋About

Community hubs in Worthing and Littlehampton providing food, clothing, washing facilities and specialist advice; outreach; recovery project; supported housing; move-on housing; harm minimisation programme; social enrichment activities; digital inclusion; counselling; volunteer programme; two new residential properties opened — Evans Court and Skywaves (34 self-contained flats)

📊Key Metrics

1,065 clients supported across all services in West Sussex in 2024-25; 409 of these were new clients Key Metric 1
214 clients supported into accommodation; 7,792 drop-in visits across community hubs in Worthing and Littlehampton Key Metric 2
228 residential units across supported housing properties; 95% occupancy; 51 weeks average stay Key Metric 3

Key Outcomes

  • 73 clients in Worthing and 91 in Littlehampton found accommodation through community hub support
  • Total income grew from £7.1m to £7.7m in 2024-25, with a net surplus of £359,698 maintained despite rising costs
  • 191 volunteers and 20 corporate volunteer groups supported service delivery; two new residential properties developed from unused sites providing 34 flats

📍Geography

South East

2025

A Year in Review: Impact Report 2024–2025

23,371 visits to the centre from April 2024 to March 2025
Key Metric 1
45 people helped to secure their own permanent home
Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications
Key Metric 3
150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
2025

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
2024

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application