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Turning Tides Impact Report 2025

Turning Tides is West Sussex's leading homelessness charity, working across Worthing, Littlehampton and surrounding areas. In 2024-25, the charity supported 1,065 people through outreach, community hubs, addiction recovery programmes and supported housing — helping 214 into accommodation. Two new residential properties, Evans Court and Skywaves, added 34 self-contained flats, expanding its housing-led approach to ending local homelessness.

Report snapshot
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About

Community hubs in Worthing and Littlehampton providing food, clothing, washing facilities and specialist advice; outreach; recovery project; supported housing; move-on housing; harm minimisation programme; social enrichment activities; digital inclusion; counselling; volunteer programme; two new residential properties opened — Evans Court and Skywaves (34 self-contained flats)

Key Metrics

Key Metric 1 1,065 clients supported across all services in West Sussex in 2024-25; 409 of these were new clients
Key Metric 2 214 clients supported into accommodation; 7,792 drop-in visits across community hubs in Worthing and Littlehampton
Key Metric 3 228 residential units across supported housing properties; 95% occupancy; 51 weeks average stay

Key Outcomes

  • 73 clients in Worthing and 91 in Littlehampton found accommodation through community hub support
  • Total income grew from £7.1m to £7.7m in 2024-25, with a net surplus of £359,698 maintained despite rising costs
  • 191 volunteers and 20 corporate volunteer groups supported service delivery; two new residential properties developed from unused sites providing 34 flats

Geography

South East

Impact Snapshot
Key Metric 1
1,481 young people supported in 2024/25, with 325 accommodated across all services
Key Metric 2
3,216 counselling sessions delivered to 528 young people, a 101% increase on the previous year
Key Metric 3
A Social Return on Investment analysis found every £1 invested generates £6.80 of social impact
78% of young people in Supported Accommodation demonstrated positive progression, up from 62% the prior year
Impact Snapshot
Key Metric 1
5,952 children and young people supported across Sussex and Surrey in 2024/25
Key Metric 2
896 young people provided with a safe home, and 4,186 children provided with counselling services
Key Metric 3
870 children, young people and families received specialist information, advice and support
81% of residents said they were satisfied with the service provided
Impact Snapshot
Key Metric 1
£301,000 given in grants to homeless people in 2023-24
Key Metric 2
Nearly 3,000 people helped across England over the year
Key Metric 3
£102,000 in resettlement grants enabling 592 homeless people to move into a home
512 homeless people received six months of free mobile data through digital inclusion grants