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Triple C Annual Impact Report 2025-26

Triple C's Annual Impact Report for April 2025 to March 2026 records a year of community support in Liverpool's L11 area: 2,184 people received crisis support, 158 new families joined the Children and Families Project, 737 meals were provided, and volunteers gave more than 1,400 hours.

Report snapshot
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About

Triple C is a Liverpool community charity working in the L11 area, running children and families projects, crisis support, debt advice, a foodbank and a community cafe in a neighbourhood among the 2% most deprived in England.

Key Metrics

Crisis support 2,184 people received crisis support through the charity's services.
New families 158 new families joined the Children and Families Project, which has helped children from over 30 schools.
Meals provided 737 meals were provided to families and community members.
Volunteer hours More than 1,400 hours of volunteer work were given, including 684 hours supporting the community cafe.
Debt advice Over 130 households were positively impacted by the debt advice service, supported by 5 debt advice volunteers and 150 hours of drop-in provision.

Key Outcomes

  • Crisis support reached 2,184 people in one of England's most deprived neighbourhoods.
  • Community cafe rated loved by 100% of customers surveyed.

Geography

North West

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved