Poverty & Inclusion Community & Social Justice 2025
Toynbee Hall

Impact Report 2024-25

Toynbee Hall is a multi-purpose charity based in Tower Hamlets, East London, founded in 1884. In 2024/25, working through its Debt Free Advice partnership and direct services, the charity helped over 16,000 people become £27 million better off. It provided direct debt advice to 5,000 people, legal advice to 296 clients, benefits support to 397 people in Tower Hamlets and 525 in the City of London, and engaged 200 older adults through its LinkAge Plus community programme and 272 children through its play sessions.

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📋About

200 older adults engaged through LinkAge Plus with over 2,000 attendances at in-person activities

📊Key Metrics

Over 16,000 people helped to become £27 million better off through debt and money advice Key Metric 1
12,051 clients supported through community-based debt advice; 5,000 receiving direct debt advice at Toynbee Hall Key Metric 2
£5,160,459 in financial gains secured for 1,075 cancer patients in welfare benefits advice Key Metric 3

✅Key Outcomes

  • 272 children participated in free play sessions; 296 clients received free legal advice
  • 7660000
  • 8210000

📍Geography

London

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