Poverty & Inclusion Health & Wellbeing
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The Salvation Army Australia

Impact Report 2025 (covering 2023-24)

The Salvation Army Australia is a Christian movement delivering welfare, community and emergency services across 400+ communities in Australia. The 2025 Impact Report covers 2023-24 outcomes. In 2023-24, over 228,500 people were assisted with nearly 1.75 million sessions of care; $24.1m in financial assistance was provided; over 38,000 people at risk of or facing homelessness were assisted with 1.4 million meals; almost 11,000 people received Moneycare financial counselling; and 42,000+ jobseekers received employment support. The Salvation Army won the 2024 SIMNA Award for Innovative Design in Social Impact Measurement.

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About

Doorways emergency relief (food, clothing, financial assistance, casework); homelessness services (crisis beds, supported accommodation); Moneycare financial counselling; family and domestic violence refuge and support; alcohol and other drugs rehabilitation; youth services; employment services; Salvation Army Emergency Services (SAES disaster response); Reconciliation Action Plan; Red Shield Appeal; Carinya Art therapeutic programme; corps-based community services across 400+ locations Custom geography from upload: Australia (International)

Key Metrics

Key Metric 1 228,500+ people assisted with 1.75 million sessions of care in 2023-24; $24.1m in financial assistance provided; 1.4 million meals provided through homelessness services
Key Metric 2 38,000+ people at risk of or facing homelessness assisted; 11,000 people supported through Moneycare financial counselling; 42,000+ jobseekers supported into employment
Key Metric 3 2024 SIMNA Award for Innovative Design in Social Impact Measurement (Carinya Art therapeutic programme for culturally diverse family violence victim-survivors); Stronger Communities Outcomes Measurement Initiative covers homelessness, family violence, AOD and youth streams

Key Outcomes

  • Homelessness National Outcomes Measurement Framework finalised April 2024; pilot across 170+ staff and 23 programs began July 2024; Family Violence Wellbeing and Recovery Indicator developed with Centre for Social Impact, UWA — first validated FV outcomes tool adapted for TSA's model
  • Krzysztof's story (off the streets); Julie's story (finding hope to heal); Red Shield Appeal 2025 raised funds for 2,000+ centres and services; Under-35 Board Participant Program in operation; Board visits to South Australia Division (August 2024) and Victoria Division (April 2025)
  • Present in 134 countries through global Salvation Army confederation; Red Shield Appeal Weekend fundraising event; research published in Evaluation Journal of Australasia; outcomes measurement recognised as exemplary by SIMNA multiple years; Red Shield Report 2025 surveyed 3,600 Doorways service users

Geography

International

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