Housing & Homelessness
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The Passage

Impact Report 2025-26

The Passage's Impact Report 2025-26, launched 19 October 2026, reports 3,139 people supported across its services, with 1,198 people prevented from homelessness, 1,981 helped to find and keep a home, 730 supported to access healthcare, 869 helped to gain financial stability and 546 helped to reconnect with society.

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About

A homelessness charity working to prevent and end street homelessness in London through outreach, housing, health and employment services

Key Metrics

People supported 3,139 people supported across The Passage services in 2025-26 (1 April 2025 to 31 March 2026)
Homelessness prevented 1,198 people prevented from becoming homeless; 1,981 people helped to find and keep a home
Healthcare and stability support 730 people supported to access healthcare; 869 helped to gain financial stability and 546 helped to reconnect with society

Key Outcomes

  • People helped to avoid homelessness, find and sustain homes, access healthcare, improve financial stability and rebuild connections
  • Co-production embedded across delivery, strategy, governance and culture, putting lived experience at the centre of service design
  • Evidence from services, clients and staff used to influence policy and reshape the systems around homelessness prevention

Geography

London

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Herts Young Homeless (hyh)

Annual Review & Impact Report 2026

2026 Enhanced
Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support
Housing & Homelessness Young People
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