2023 Free

Impact Report 2023

The Care Workers' Charity's 2023 impact report details £1,176,034 awarded in financial grants to care workers across the UK amid a 68% rise in applications driven by the cost-of-living crisis. It covers crisis and local authority grants, mental wellbeing initiatives delivered with Red Umbrella including counselling and Mental Health First Aider training, and advocacy work representing care workers in government and sector policy discussions.

Report snapshot
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About

Provides financial crisis grants, local authority and care provider employee grants, free counselling and Mental Health First Aider training in partnership with Red Umbrella, and advocacy for care workers across the UK, working with local authorities and care providers to distribute targeted funds based on agreed criteria.

Key Metrics

Key Metric 1 £1,176,034 awarded to care workers across the UK in 2023
Key Metric 2 2,652 care workers supported via crisis support
Key Metric 3 68% more grant applications received than in 2022

Key Outcomes

  • 84% of crisis support recipients reported an enhanced sense of support from their workplace and the care sector
  • 89 care workers accessed counselling through the charity's mental wellbeing initiatives
  • 79 care workers completed Mental Health First Aider Training

Geography

London

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved