2025 Free

Impact Report 2025

Sutton Community Works is a faith-based charity operating across the London Borough of Sutton, partnering with 21 churches. Projects include a foodbank, affordable food shop (£4/week), street and school pastors, a 55-night winter shelter, and Citizens Advice Sutton casework that returned £857,490 to clients. In 2024, 37% of foodbank visitors were first-time users. Total income was £390,734 against expenditure of £396,766.

Report snapshot
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About

Sutton Foodbank; Community Foodshop (£4/week for ~£25 of food); Sutton Street Pastors; Sutton School Pastors (3 secondary schools); Winter Night Shelter; temporary accommodation support (64 households since Nov 2022); Citizens Advice Sutton partnership

Key Metrics

Key Metric 1 £857,490 put back into people's pockets through Citizens Advice Sutton casework funded by the foodbank
Key Metric 2 Winter Shelter ran for 55 consecutive nights (Jan–Mar 2025) with 79 volunteers supporting rough sleepers and those at risk of homelessness
Key Metric 3 37% of foodbank visitors in 2024 had never needed the service before, reflecting the ongoing impact of the cost of living crisis

Key Outcomes

  • Citizens Advice Sutton partnership — funded by Sutton Community Works — put £857,490 back into clients' pockets through increased income, reduced bills and debt advice
  • Winter Shelter operated for 55 consecutive nights across 3 church venues with 79 volunteers, providing overnight accommodation and resettlement support
  • 37% of 2024 foodbank visitors were first-time users; total income £390,734 and expenditure £396,766 (year ending December 2024)

Geography

London

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved