Surrey Wellbeing Partnership Impact Report 2026

Surrey Wellbeing Partnership (SWP) is a consortium of 13 charities delivering emotional wellbeing and mental health services across Surrey as part of the Mindworks Surrey alliance, commissioned by Surrey County Council and Surrey Heartlands ICB. Between 2021 and 2025 it delivered over 235,892 targeted support sessions — 15% above target — with approximately 90% of young people reporting measurable improvement against their stated goals. Its Goal Based Outcome reporting accounted for 78% of all such data across the Mindworks contract. Services cover moderate mental health needs, anxiety, depression, neurodiversity and self-harm, with specialist provision from partners including Barnardo's, YMCA East Surrey, the National Autistic Society and Leatherhead Youth Project.

Report snapshot
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📋About

Targeted one-to-one and group support for moderate mental health needs including anxiety, depression, self-harm, isolation and neurodiversity; Goal Based Outcomes (GBO) framework; Experience of Service Questionnaires co-designed with young people via Amplify youth shadow board; parent and carer services including anxiety courses, mentoring, voice groups, webinars and ND support; universal school assembly and open access youth café delivery; Mindworks Surrey alliance delivery with 13 partners (Barnardo's, The east to west Trust, The Eikon Charity, Emerge Advocacy, Learning Space, Leatherhead Youth Project, National Autistic Society, Peer Productions, SearchLight, Step by Step Partnership, Surrey Care Trust, The Matrix Trust, YMCA East Surrey) Custom geography from upload: Surrey, UK (county-wide)

📊Key Metrics

235,892+ targeted support sessions delivered across Years 1–4 (2021–2025) — 15% over delivery against target; approximately 90% of children and young people reported measurable improvement against their stated goals Key Metric 1
Experience of Service Questionnaire (ESQ) scores: 4.66/5 for overall experience; 4.67/5 for likelihood to recommend; SWP's GBO reporting accounted for 78% of all Goal Based Outcomes reported across the Mindworks Surrey contract Key Metric 2
44% ESQ response rate across SWP partners in Q1 2025 — highest across the Mindworks contract; services mapped to cover all areas of Surrey including hard-to-reach populations; data reviewed against 2021 Census for ethnic diversity benchmarking Key Metric 3

Key Outcomes

  • Children reported improvements in relationships with family, school attendance, social confidence and self-assurance — short, medium and long-term outcomes tracked; one family described support as 'lifechanging' and said it had 'given her daughter her life back'
  • Services aligned with NHS England's July 2025 'Fit for the Future' 10-Year Health Plan priorities for early intervention and school-based mental health support; independent social value evaluation project being commissioned
  • Surrey-wide delivery model reaching children across all postcodes benchmarked against Surrey population density data; partnership model enables 13 specialist organisations to provide joined-up early intervention

📍Geography

Other

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one