Annual Review April 2024 to March 2025

Royal Mencap Society is one of the UK's leading charities supporting people with learning disabilities and their families in England, Wales and Northern Ireland. In 2024-25, the organisation rebuilt financial resilience ahead of National Insurance cost increases, and launched an ambitious Omaze prize draw partnership with Jodie Whittaker that raised £3.9m in six weeks. The Voices Council, led by people with learning disabilities, challenged key decisions and shaped Mencap's new strategy to 2030. New CEO Jon Sparkes OBE joined in June 2024. A new commercial counselling subsidiary was established.

Report snapshot
95 Views

📋About

Direct social care support (England, Wales, Northern Ireland); information and advice service; learning disability support groups and community inclusion; Voices Council (governance and advocacy); Employment Programme (supported internships); learning disability awareness campaigns; Mencap charity shops; legal and policy advocacy; partnership and network services Custom geography from upload: England, Wales and Northern Ireland

📊Key Metrics

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024 Key Metric 3

Key Outcomes

  • Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
  • Voices Council challenged service handbacks and pushed for people with learning disabilities to be at the heart of decision-making; government challenged on benefits, SEND and housing access
  • Omaze fundraising significantly boosted profile; funding to be invested in health inequality programmes across England, Wales and Northern Ireland; new commercial counselling arm announced; strategy to 2030 co-designed with people with learning disabilities and staff

📍Geography

UK-Wide

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence