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Impact Report 2024–2025: Advice, Action, Support

Stonewall Housing's 2024–25 Impact Report sets out its year in numbers and its specialist services for LGBTQ+ people facing homelessness or housing need: supported accommodation schemes in London, Brighton and Eastbourne where residents typically stay for 6 to 18 months with a dedicated caseworker, mental health advocacy (NMHAS), the Drugs and Alcohol Support Service, domestic abuse and LGBTQ+ housing support (DARS), support for LGBTQ+ people over 50 and for LGBTQ+ prison leavers. It also reports on who the charity supported by gender, ethnicity, sexual orientation, region, religion, disability and age, plus volunteering, training, the LGBTQ+ Housing Pledge and fundraising.

Report snapshot
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About

Stonewall Housing, founded in 1983, is the UK's specialist LGBTQ+ housing charity, providing advice, advocacy and supported accommodation so LGBTQ+ people can live in safe, affirming homes.

Key Metrics

56% of supported accommodation residents successfully transitioned into settled, independent housing in 2024/25
39% of supported accommodation residents moved into meaningful, long-term employment in 2024/25
3733 people supported in 2024/25, a 16.6% increase on last year

Key Outcomes

  • Residents supported by a dedicated caseworker towards an independent, positive future
  • Specialist advocacy for LGBTQ+ people with mental health, substance use and domestic abuse needs
  • LGBTQ+ Housing Pledge promoted across housing providers

Geography

London

Impact Snapshot
Key Metric 1
Provided education, advice and support to 14,972 young people in 2025/26, including educating 13,786 young people in schools and community settings
Key Metric 2
Under 16s mediation service supported 94 families; 95% of young people were able to return to or remain at home and 88% reported less...
Key Metric 3
Overall 2022-26 strategy target was 40,000 young people reached; the final total was 49,244
87% of evictions from permanent social housing were successfully avoided through Outreach support