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Annual Report and Financial Statements 2024/25

St Giles Trust's 2024/25 Annual Report sets out impact across its three strategic pillars — Poverty, Violence & Exploitation, and Justice — including growing Pantry network usage, schools-based violence prevention mentoring, and prison-based Peer Advisor training that builds pathways into paid employment.

Report snapshot
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About

Advice, advocacy and welfare support for people facing poverty (Pantry network, financial support); schools-based mentoring and hospital-based violence reduction for young people at risk of exploitation; prison in-reach, Peer Advisor training and resettlement support for people leaving custody

Key Metrics

Key Metric 1 16,793 new clients supported in 2024/25
Key Metric 2 39,823 one-to-one support sessions delivered (up from 19,001 in 2023/24)
Key Metric 3 Total income £22.4m (year ended 31 March 2025)

Key Outcomes

  • 869 clients reduced their involvement in gangs or county lines (up from 382 in 2023/24)
  • 1,063 Peer Advisors completed training in advice, guidance and support (up from 386)
  • 12,620 visits made to St Giles's Pantry network, more than double the 5,300 recorded the previous year

Geography

London

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved