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Social Pantry Impact Report 2025-26

Social Pantry is an independent London catering and events company and the leading prison leaver employer in hospitality. Published in its 15th anniversary year, its 2025-26 impact report sets out progress across environmental sustainability, responsible sourcing and employment opportunities for prison leavers, alongside targets for 2026-27.

Report snapshot
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About

Social Pantry is a B Corp-certified independent catering and events company based in London. Known as the leading prison leaver employer in hospitality, it champions British suppliers, operates a zero-food-waste philosophy and runs The Opportunity Network to help other employers create work and training opportunities for people leaving prison.

Key Metrics

Emissions cut A 75% year-on-year reduction in Scope 1 and Scope 2 emissions was reported for 2025-26.
Emissions intensity Emissions intensity fell to 96.57 tonnes of CO2 equivalent per GBP 1 million of revenue, compared with 194.06 tonnes in 2023-24.
Prison leavers employed 14 prison leavers were employed during the year, within a team of 169 people.
Renewable energy 74% of energy came from renewable sources, and electricity consumption fell 34% year on year.
Total emissions Total reported emissions were 1,232 tonnes of CO2 equivalent.

Key Outcomes

  • Employment and training opportunities for prison leavers were expanded, including through The Opportunity Network connecting employers and organisations.
  • New tools including AI-powered food waste monitoring and carbon labelling were introduced to keep reducing the environmental impact of menus and events.

Geography

London

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved