Simon Community Northern Ireland Annual Impact Report 2024-25

Simon Community is Northern Ireland's largest homelessness charity, operating since 1971 across 29 services spanning temporary accommodation, outreach, prevention and housing solutions. In 2024-25, the charity received 26,000 requests for help, supported 1,224 people through accommodation and community services, and provided 474 beds every night — all while facing a deepening crisis with 62,000 people legally homeless in Northern Ireland. Prince William visited The Foyer, Belfast, as part of The Royal Foundation's Homewards programme.

Report snapshot
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📋About

Freephone Homeless Support Line; temporary accommodation across 21 sites; family accommodation service (Conway Court, Belfast); Housing for Youth Programme; deposit service; floating support; drug and alcohol services; emergency financial interventions; Creating Homes portfolio (32 properties); Laurel Lodge move-on service (24 self-contained flats); outreach; policy advocacy and research

📊Key Metrics

26,000 requests for help received in 2024-25, including almost 16,000 calls to the freephone helpline Key Metric 1
1,224 people supported across accommodation and community-based prevention services; 474 beds provided in temporary accommodation every day of the year Key Metric 2
62,000 people in Northern Ireland legally classified as homeless — 1 in every 31 people, including 5,378 children in temporary accommodation Key Metric 3

Key Outcomes

  • 271 people moved from temporary housing into safer, more stable homes; 179 deposits provided, ending or preventing homelessness for 179 households
  • 601 people prevented from losing their homes through early support; 92 people including 53 children supported through family accommodation service
  • 333 people supported through drug and alcohol services; 11 homes purchased and 10 new tenancies started through the Creating Homes portfolio; recognised as a top 100 UK large company for wellbeing by Great Place to Work

📍Geography

Northern Ireland

2025

A Year in Review: Impact Report 2024–2025

23,371 visits to the centre from April 2024 to March 2025
Key Metric 1
45 people helped to secure their own permanent home
Key Metric 2
40 people supported into employment; 44 gained nationally recognised qualifications
Key Metric 3
150 people actively supported to maintain their accommodation; average income maximised by £601.03 per month per person
2025

Impact Report 2025

Total income £10,019,755 and total expenditure £9,525,116 (year ended 31 March 2025, charity no. 1086320); 5,880 individuals supported to belong, contribute and thrive across 24 YMCA locations in the Black Country; 570 individuals called YMCA home
Key Metric 1
131,185 bed nights provided to young people who would otherwise be homeless; 200,500 hours of funded early years education provided; 1,222 young people moved from receiving benefits into work or training; 523 children developing in nurseries across the Black Country
Key Metric 2
114 teenagers offered a safe home in YMCA Host families' spare rooms; 322 young people engaged with YMCA mentors to overcome barriers to employment; 737 people prioritising health and wellbeing at YGym West Bromwich; 261 hot meals provided to vulnerable people in Walsall
Key Metric 3
60% of Sandwell Youth Hub young people secured work placements or employment through partner organisations; 94% of early years places funded through government support; 12 Early Years apprentices from 2024 cohort secured permanent employment; 9 families supported to flee domestic abuse since April 2025 merger with Living Springs
2024

Impact Report 2023/24

4,508 emergency (VRF) grants awarded totalling £1,780,676, helping 7,512 people to secure or keep a home in 2023/24
Key Metric 1
937 frontline workers benefited from training programmes across the four nations of the UK; 350 attendees at the Annual National Frontline Network Conference with 94% rating it good or excellent
Key Metric 2
71 partner-facilitated events attended by 1,331 frontline workers across the UK to share knowledge and best practice
Key Metric 3
728 grants for preventing eviction; 3,780 grants for moving into new accommodation; 75% of payments made within 5 days of application