Simon Community Northern Ireland Annual Impact Report 2024-25

Simon Community is Northern Ireland's largest homelessness charity, operating since 1971 across 29 services spanning temporary accommodation, outreach, prevention and housing solutions. In 2024-25, the charity received 26,000 requests for help, supported 1,224 people through accommodation and community services, and provided 474 beds every night — all while facing a deepening crisis with 62,000 people legally homeless in Northern Ireland. Prince William visited The Foyer, Belfast, as part of The Royal Foundation's Homewards programme.

View Report

Report snapshot

111 Views

About

Freephone Homeless Support Line; temporary accommodation across 21 sites; family accommodation service (Conway Court, Belfast); Housing for Youth Programme; deposit service; floating support; drug and alcohol services; emergency financial interventions; Creating Homes portfolio (32 properties); Laurel Lodge move-on service (24 self-contained flats); outreach; policy advocacy and research

Key Metrics

Key Metric 1 26,000 requests for help received in 2024-25, including almost 16,000 calls to the freephone helpline

Key Metric 2 1,224 people supported across accommodation and community-based prevention services; 474 beds provided in temporary accommodation every day of the year

Key Metric 3 62,000 people in Northern Ireland legally classified as homeless — 1 in every 31 people, including 5,378 children in temporary accommodation

Key Outcomes

271 people moved from temporary housing into safer, more stable homes; 179 deposits provided, ending or preventing homelessness for 179 households
601 people prevented from losing their homes through early support; 92 people including 53 children supported through family accommodation service
333 people supported through drug and alcohol services; 11 homes purchased and 10 new tenancies started through the Creating Homes portfolio; recognised as a top 100 UK large company for wellbeing by Great Place to Work