Annual Report 2024/25

Refuge is the UK's largest specialist domestic abuse organisation, running the National Domestic Abuse Helpline and refuges nationwide, supporting women and children to live free from violence.

Report snapshot
Helpline contacts: 43,153 Key Metric 1
Supporters raised: £8.3 million Key Metric 2
93p in every £1 to services Key Metric 3
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📋About

National Domestic Abuse Helpline, refuges, dispersed accommodation, LGBTQI+ support, children's services

📊Key Metrics

Helpline contacts: 43,153 Key Metric 1
Supporters raised: £8.3 million Key Metric 2
93p in every £1 to services Key Metric 3

Key Outcomes

  • Launched first service dedicated solely to children and young people
  • Secured Children's Support Workers in all refuges
  • Raised £587,445 through Brick by Brick housing campaign

📍Geography

UK-Wide

2023

Annual Report 2022

Annual report covers BrazilFoundation’s 2022 grantmaking and philanthropic activity across Brazil
Key Metric 1
Programmes and partnerships support grassroots civil society organisations working with underserved communities
Key Metric 2
Impact themes include education, poverty reduction, racial equity, gender equity, youth development and community empowerment
Key Metric 3
Strengthened grassroots organisations through funding, visibility and partnership support
2024

Impact Report 2023/24

15,377 people helped with 37,087 issues; average of 4.9 interrelated problems per person; £16.17 million in financial value to individuals; £29.33 million in wider economic and social benefits
Key Metric 1
£3.25 million saved by government and public services — £2.07 for every £1 invested; £289,138 saved by local government through reducing homelessness; £436,664 worth of volunteer hours contributed
Key Metric 2
397 people lifted out of food poverty via Financial Inclusion project; £300,000 distributed via Heating Bank; 97 Macmillan grants approved
Key Metric 3
7 in 10 people said their problem was solved following advice; 3 in 4 said they could not have resolved their problem without Citizens Advice; 60% felt less stressed, depressed or anxious after receiving help
2025

Your Impact in 2025

Nearly 2,000 children from slave-descent communities in Niger supported into schooling (majority girls)
Key Metric 1
New penal code in Niger updated to include heavy sentences for slavery practices following ASI advocacy
Key Metric 2
Income £3.69m in 2024/25; EU Corporate Sustainability Due Diligence Directive influenced by ASI supply chain working group
Key Metric 3
Niger penal code amended to criminalise slavery practices; ASI advocacy directly cited in EU forced labour regulation and US Trafficking in Persons report