Poverty & Inclusion Health & Wellbeing
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Papworth Trust

Annual Review and Financial Statements 2024/25

Papworth Trust is a disability charity based in the East of England, providing supported housing, employment support, care and day opportunities to disabled people. In 2024/25 the Trust supported 636 customers towards and into employment, with 299 achieving paid work, and managed 672 homes across the region. Day Opportunities delivered 58,466 sessions and care services provided 156,388 hours of support. The Routeways to Work programme — entirely fundraising-funded — supported 55 participants, with significant improvements in confidence, wellbeing and mental health. Staff satisfaction rose to 86%, the £1.28m Warm Homes grant was secured, and 76 organisations were helped to become Disability Confident. All CQC-regulated services are rated Good or Outstanding.

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About

Supported living and adapted housing (672 homes); employment support (Work and Health Programme, Pioneer, WorkWell, Routeways to Work); Day Opportunities services; residential care; OWL Bikes social enterprise; Disability Confident leadership and employer support; co-production programme; assistive technology pilots

Key Metrics

Key Metric 1 636 customers supported towards and into employment; 299 attained paid work; 1,046 received support from specialist partners
Key Metric 2 672 homes managed across the East of England — 74% supported living, 39% wheelchair accessible, 68% adapted for accessibility
Key Metric 3 266 Day Opportunities customers; 58,466 Day Opportunities sessions delivered per year; 156,388 care hours delivered per year

Key Outcomes

  • 86% of staff said Papworth Trust is a great place to work (up from 74% the previous year); staff turnover reduced to 18% target met; 76 organisations helped to become Disability Confident
  • Won WorkWell contract for 18-month employment support pilot in Peterborough; secured £1.28m Warm Homes grant funding to improve around 114 homes; Trust's evidence quoted twice in Low Pay Commission's final report to Government
  • 55 Routeways to Work participants in 2024/25: 48 reported improved confidence, 46 improved wellbeing, 45 improved mental health, 38 improved community engagement; all CQC-regulated services rated Good or Outstanding

Geography

East of England

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