2025 Free

Impact Report 2025

Luminary Bakery is a London social enterprise and charity using baking to support women who have experienced gender-based violence, domestic abuse and multiple disadvantages into employment and independence. In 2025, 100 women were worked with across all four programme phases; 76% of those completing the two-year programme were in Employment, Education, Volunteering or Training; 80% reached independence; 3,744 hours of 1:1 support were delivered; 166 training days ran; 41 Level 2 Food Safety certificates were awarded; and 4 staff posts were filled by graduates. 98% of participants had experienced gender-based violence.

Report snapshot
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About

Four-phase two-year programme: baking skills training, work experience in café, paid employment in bakery, progression support; Progression Support Workers (1:1); weekly Wellbeing Wednesday workshops; in-house therapist; volunteer mentoring (one per graduate); apprenticeships; corporate partner placements; referrals from refuges, probation, social workers and housing Custom geography from upload: London (Camden / Stoke Newington)

Key Metrics

Key Metric 1 100 women worked with across all four programme phases; 76% in Employment, Education, Volunteering or Training on completing two-year programme
Key Metric 2 80% of programme completers reached independence; 3,744 hours of 1:1 support delivered by Progression Support Workers; 166 training days delivered
Key Metric 3 41 Level 2 Food Safety and Hygiene for Catering certificates awarded; 892 hours of apprenticeships at Luminary Bakery plus 720 hours with a corporate partner; 4 charity staff posts and 3 bakery posts filled by graduates

Key Outcomes

  • 74% of graduates met their mentor five times or more; 42 women started second stage, 30 completed (71% completion rate); 35 mums supported — 61 children indirectly benefitted; 20 women worked with in-house therapist
  • 98% of participants had experienced gender-based violence; 79% domestic abuse; 50% homelessness; 60% had three or more barriers to employment
  • 10th anniversary of Luminary; 104 mentoring meetings held with volunteer mentors; 11 Wellbeing Wednesday workshops hosted; social enterprise model means bakery trading income funds the charity programme; charity reg. 1181835

Geography

London

Impact Snapshot
Key Metric 1
438,000 pets treated across 49 Pet Hospitals, equivalent to 4,700 pets every working day
Key Metric 2
Over 2 million treatments provided; veterinary services cost over £85 million, funded entirely by donations
Key Metric 3
327,000 children reached with pet education messages; Pet Health Hub received over 4 million online visitors
Veterinary care provided to the pets of over 360,000 people in financial hardship across the UK, with 46% of clients disabled or living with a serious health condition
Impact Snapshot
Key Metric 1
2.4 million benefits calculations completed via free Benefits Calculator
Key Metric 2
1.5 million people identified new benefits worth an average of £5,396 each (£12.9bn total)
Key Metric 3
£3 million in grants awarded, supporting 2,164 people across the UK
4.8 million people accessed the Turn2us website for information on claiming support they are entitled to
Impact Snapshot
Key Metric 1
7,325 individual children supported; 9,269 instances of support across the year; 6,660 referrals fulfilled; 485 emergency newborn hospital packs delivered to 23 London hospitals...
Key Metric 2
734 regular volunteers; 31,348 volunteer hours; 146 one-off volunteers (700+ hours); 99 corporate volunteer groups (3,900 hours)
Key Metric 3
Items gifted worth over £3 million (if new); 128 tonnes of goods redistributed; £22,714 in financial support secured or saved for families via signposting;...
Connections and signposting: Family Connections team spoke to 2,764 families; signposting support provided 1,037 times; 77% of signposting recipients had never accessed similar help before; £22,714 in financial support secured or saved